Reviews

Review Details

• Review fromMaureen S

  Date: 10/18/2023

  I have used ********* transport for several years now going back-and-forth from ************* to ******* with no problem and great customer service.

• Review fromPamela F

  Date: 07/11/2023

  I had a great experience with Lundstroms Transport. *****, my contact there, was always available by phone and the transport company selected made pickup and delivery very convenient - not easy in the city. The cost ended up being a little more than originally quoted; however, it was in line with other estimates obtained. I liked having the transport company's contact information and payment was made easily by Zelle funds transfer.

• Review fromBen M

  Date: 04/30/2023

  Very poor experience. I was quoted one price and then less than 24-hours before my truck was to be picked up, they called and said the price was $170 more than the quote and that it would be impossible to transport the truck for anything less (for any company). Since it was less than 24-hours and I felt like I had not choice, I agreed to pay the extra cost. I was promised my truck would be picked up the following morning (Saturday). Saturday goes by without the truck being picked up, leaving the very nice people at the dealership out to dry (spending overtime at the lot waiting). I tried to call, text and email the driver with the contact information they provided me and got ZERO communication from the driver or from Lundstroms. Sunday goes by, still zero communication and I still cannot get anyone to answer the phone calls, texts or emails. Monday morning, still nothing. I finally get ahold of the broker I had been communicating with at Lundstroms at around 11am. He says "Oh, they cancelled the transport" with no explanation as to why and no answer as to why I was not notified. He said they would get me on the next available truck but that there was no expectation as to when that would be. I asked to cancel the agreement (which he seemed shocked to here) and then I had to specifically ask for a refund on the deposit. He said he processed the cancellation and the refund request and that I would get a refund within 3-4 business days. 2-weeks later, still no refund; I've submitted a dispute with my CC company. Do not use this company! I was able to get a faster and cheaper transport with just a few calls to their competitors and my truck is safely at home with me now.

• Review fromRobin R

  Date: 03/02/2023

  I've used Lundstroms Transport three times now and I could not be happier with the service provided by ********************* and his team. I am just a normal mom getting cars to where my kids are-- twice from *************** to the ********, ****** area, and once to *******. At this point I just send ***** an email with the details and he expertly coordinates everything. I have always received a direct contact number for the transport driver and all the drivers have been so nice and responsive. Transporting a vehicle is so easy with Lundstroms. Unless you want to take a long road trip and lose years off your life driving through sketchy weather and harrowing urban freeways and interchanges, I highly recommend leaving the transport to ***********. The cost of getting a vehicle from Point A to Point B using a hauler compares favorably to the money spent on one-way air travel, hotel rooms, and fuel costs, not to mention the value of your time and safety on the road. I highly recommend Lundstroms.