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Business Profile

Computer Dealers

MAINGEAR

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Dealers.

About

About This Business

MAINGEAR is a PC
system builder that offers custom desktops, custom built laptops, pc
workstations, small form factor PCs, SteamOS powered steambox's, and VR ready
systems. Each system is hand crafted for ultimate performance. 

Years in Business: 22

Products and Services

custom desktops, custom built laptops, PC workstations, small form factor PCs, SteamOS powered steambox's , VR ready systems, F131, Drift, Rush, Shift, Nomad, Pulse, Vybe, Razer R1, HP Omen X

Business Details

BBB File Opened:
4/15/2009
Business Started:
9/14/2002
Business Incorporated:
9/14/2002
Type of Entity:
Corporation
Alternate Names:
E-Z Tech
Business Management:
Mr. Wallace Santos, CEO

Additional Contact Information

Customer Contacts
Mr. Wallace Santos, CEO
Fax numbers
Other Fax: (908) 620-9065
Additional Phone Numbers
Other Phone: (908) 620-9050
Additional Email Addresses
Primary: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business

Additional Information

Payment methods
They accept most forms of payment: credit card, PayPal, wire transfer and they offer financing through their banking partnerships. 
Refund and Exchange Policy
MAINGEAR offers a 30day money back guarantee on all of their systems. You can return the system ifnot completely satisfied within 30 days. All transactions and premature ordercancellations are subject to have a 20% restocking fee. All returnedmerchandise must be accompanied by its original packaging, accessories andmanuals. You must contact MAINGEAR customer support for an RMA# prior to returnof merchandise. Orders over $5000 and orders that have been financed are noteligible for return. 

Latest Reviews

  • Anderson C

    "If I could put a 0 star review i would. I bought a custom top of the line ml-17 about a year ago." ... Read full review

  • Fate D

    "The warranty/*** through this company has been like pulling teeth, after less than a year my gpu s*** the bed (not their fault) it took me weeks to get through the rma process at home they wanted me to do, then I had to pay 150$ out of my pocket to send it to them with insurance, then I sent multiple emails every week directly to the *** team with no response, I would have to directly call the company to get an update on a 2500$ machine, weeks go by with no updates, I call again and get told Oh they were about to send you an email to over your options and now they tell me I either wait a month for them to send the card to ****** (I couldve done that and already had a new card) or they can install another gpu and send it back, only problem is the new gpu doesnt fit the case they made and now Id have to pay an additional 120$ or 182$ for a new case. I called their office this morning to talk to a manager, the support kid told me they were in a meeting and would call me back in a few hours, never got a call back." ... Read full review

  • jacob J

    "awesome customer service very fast shipping only came in 3 days and gave my a nice big ol discount"

View all Reviews

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