Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

Kook & Son, Inc.

Reviews

Customer Review Ratings

3.67/5 stars

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromNancy S

    Date: 02/03/2025

    We have used Kook & Sons for at least 20 years. They are dependable, courteous, prompt arrival at appointment times. I can make appointments easily when there is something to be fixed in the house. They service my HVAC and all the split-system air conditioners in our house.
  • Review fromAdolfo L

    Date: 06/13/2024

    They came to fix a kitchen sink that was clogged and told me it would be a $185 diagnostic fee and if anything else was needed or if the call when over an hour they would change more. They were here 15 mins and fixed it and attempted to charge me $325 because the lady on the phone was wrong and it was a set price and the $185 was an hourly rate. The tools to unclog it yourself are cheaper. I argued with them and they dropped down the price to $205, but for sure never do business with these people. I didn't check their reviews and almost got screwed because if it.
  • Review fromDolores S

    Date: 05/28/2024

    Excellent quality of work and customer service from *************************** recommend.
  • Review fromPat L

    Date: 11/10/2023

    We had utilized Kook and **** Services before we purchased our home in ****. I remember we were immediately impressed that the quality of work was above that of any of the plumbers we had previously experienced. After purchasing the home we did use a few different plumbers because the quotes from Kook were slightly higher. We learned our ****** very quickly. Just like anything of value, service comes at a cost. Kook & Sons have proven to be worth every dollar. The cost is for reliability, dependability, service, maintenance, the quality of the work, and professionalism. We converted to gas from oil and ****** and his team guided us through every step. He gave us several options but the final solution has been maintained and properly functioning for over fifteen years. Kook & Sons does a yearly check up before winter performing general maintenance on the heating system, which subsequently has never failed. If you value your home and want *********************, there is only one choice.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.