Reviews

This profile includes reviews for Ecoshield Pest Solutions NJ LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Ecoshield Pest Solutions NJ LLC

  135 Raritan Center Pkwy Edison, NJ 08837-3625

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  Ecoshield Pest Solutions NJ LLC

  100 Pike Rd Bldg B Masonville, NJ 08054

Review Details

• Review fromSandra M

  Date: 05/20/2025

  Door to door sales call . Employee lied about having his truck at a neighbors home and want to make a deal to handle ants! I told him we already have a company and he then proceeded to ask who we used! None of your dam business! The fact that I was just coming in to my home and he was steps behind me was startling! If they dare to come again I will call the police and file a complaint of attempted burglary!! I also am on our towns no knock registry.

  Ecoshield Pest Solutions NJ LLC

  Date: 05/21/2025

  Hi ******,

  Thank you for sharing your feedback. We take all concerns related to interactions with our representatives seriously, especially when it comes to ensuring that all customer interactions feel respectful and professional.

  While were unable to verify specific details through this platform, wed like to have this experience reviewed thoroughly. Please reach out to us directly at ******************************** with any additional information youre willing to share such as the time and location of the interaction so our team can investigate further and take appropriate steps as needed.

  We appreciate you bringing this to our attention and remain committed to ensuring a safe and respectful experience for all members of the community.

  Via I.

• Review fromYvonne L

  Date: 05/15/2025

  The rates are not what they stated They rendered service without me being at home

  Ecoshield Pest Solutions NJ LLC

  Date: 05/16/2025

  Hi there,

  Thank you for your feedback. We understand how important clear communication is when it comes to pricing and service expectations.

  At the time of enrollment, we take several steps to ensure all details including service frequency, pricing, and agreement terms are clearly explained and confirmed. This typically includes a digital agreement and a verbal confirmation to help avoid any misunderstandings.
  Regarding service visits, our technicians are trained to perform treatments whether or not the customer is home, unless specific instructions are provided. Exterior treatments are a standard part of our integrated pest management approach and are designed to be effective without requiring entry into the home.

  That said, we absolutely want to ensure your account is set up according to your preferences. Please reach out to our team at ******************************** so we can review your account and work toward a resolution that fits your needs.

  Via I.

• Review fromAustin R

  Date: 10/28/2024

  BAD BAD BAD!!!!! DONT MAKE THE SAME MISTAKE AS US AND STEER CLEAR. WE ARE CONSIDERING LEGAL ACTION WITH THIS COMPANY AS THEY WILL LIE TO YOUR FACE AND THEN TRY TO TAKE YOUR MONEY. COMPANIES LIKE THIS ARE WHAT IS WRONG WITH THE ***** TODAY!

  Ecoshield Pest Solutions NJ LLC

  Date: 10/31/2024

  Hi ******,

  Thank you for sharing your experience. At Ecoshield Pest Solutions, our commitment to clear communication and customer satisfaction is paramount. We take feedback seriously, and we want to address any misunderstandings or concerns you may have encountered. If youre open to it, please reach out to our team directly at ********************************* so we can learn more and work toward a positive resolution. 
  
  Customer Feedback Team

• Review fromJay P

  Date: 09/24/2024

  Ecoshield is a big scam. They go door to door and cheat people. When you first signup they promise big things and during the service nothing happens. Try give the different price when you first sign up and than over charge. Stay away from them.

  Ecoshield Pest Solutions NJ LLC

  Date: 10/14/2024

  Hi Jay,

  Thank you for sharing your feedback. We take concerns like yours seriously and want to ensure that all customers feel confident in the value of our services. Our team works hard to provide clear communication about pricing and the services offered, and we aim to deliver effective results for every home we treat.
  
  If there were any misunderstandings regarding pricing or the service provided, we would appreciate the opportunity to look into it and address any concerns you may have. Please reach out to us directly at [email protected] so we can work toward a resolution.
  
  Best regards,  
  Customer Feedback Team

• Review fromMonica M

  Date: 09/05/2024

  Do not use this company. I honored the service agreement I signed for quarterly services for a period of one year. After the year, I emailed the address on the agreement to submit my service cancelation request in writing as it said I should do. My mail program warned me that it did not appear to be a valid email address and it did not go through. I received a bill in the mail from the ********* branch and submitted the final payment and letter of cancelation. The check was cashed. I then was contacted in late August that they would be coming again. I told them not to via text and email and included the letter. They said I had to call. I don't want to call - I've read that it is impossible to deal with this company over the phone. They've called and emailed and texted every day multiple times about the bill they say I owe for a service the was canceled multiple times and never even performed.

  Ecoshield Pest Solutions NJ LLC

  Date: 10/14/2024

  Hi Monica,

  Thank you for bringing this to our attention. We understand how frustrating this situation must be and appreciate your detailed account of the issue. It’s important to us that service cancellations are handled efficiently and in line with the agreement. We're sorry to hear about the difficulties you've experienced in trying to cancel your service, and we would like the opportunity to address this for you.
  
  Please reach out to us directly at [email protected] so we can investigate what went wrong and ensure that your cancellation is properly processed. We are committed to resolving this matter as quickly as possible.
  
  Best regards,  
  Customer Feedback Team

• Review fromLaarni C

  Date: 08/11/2024

  Their agent approached our front door and said to give their product a try, we told them we will not sign any contract , then the agent was aware about this and said to do 2 treatments as one will not be enough to see any effective results, the very first treatment was good lasting about 20 minutes, the 2nd treatment after a month lasted less than 5 minutes. And we told their office that we will not take any more treatments. Then their office emailed us about our balance and that it will be sent to a collection agency soon. This office is a scam and their product is more than a scam. We advise anybody out there not to agree at all to get any work from this company. We still have the pest problem till now, difficult to cancel from them.

  Ecoshield Pest Solutions NJ LLC

  Date: 10/14/2024

  Hi Laarni,

  Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your concerns regarding the treatments and billing. At Ecoshield, we aim to ensure clarity and transparency regarding service terms, and it’s important to us that each customer feels confident in the treatments provided. We would like to investigate the details surrounding your service and billing situation to resolve this matter.
  
  Please reach out to us at [email protected] so we can address your concerns directly and work toward a resolution.
  
  Best regards,  
  Customer Feedback Team

• Review fromLORI P

  Date: 07/19/2024

  Misleading service and hidden fees. Ecoshield was NOT clear in their contract "requirements" The assumption was a one time charge of some $200 plus PER SEASON, which included initial visit, and then spray for eggs within ***** days after initial spray. I was told I was getting a community "deal" because other homeowners in my area had also signed up for their service. They came and sprayed (mainly for ants), and made my situation worse. Now, there were even more ants. I wanted them to come back and spray inside, since the ants were out of control now. They said that is the way it works, the situation gets worse before it gets better. If I knew that, I would NEVER have had them spray to begin with. I kept calling and texting the sales Rep to come out and spray again, but no one came until the ***** day waiting period was up. They came and sprayed outside and in my bathroom, again, the situation got worse. I kept calling and texting my sales ************ waiting almost 3 weeks, with no relief, my husband went out and bought something to get rid of the ants.. It worked!!!! But, they are trying to charge me for the second visit, which I was told was included with the initial spraying. Now, they are saying there is a separate charge for spraying for the "egg cycle", which I was told initially it's all included. I was told I would only have to pay once per season!!! I was given false information!!! This company is a scam!! Do not hire them for your pest solutions. Their treatment does not work. Oh, and when I tried to get in touch with my sales Rep about my bill, I was told he no longer works for ECOSHIELD. HOW CONVENIENT!!!!

  Ecoshield Pest Solutions NJ LLC

  Date: 10/14/2024

  Hi Lori,

  Thank you for sharing your experience. We understand your frustration, and we take feedback like this seriously. Our goal is to ensure clarity around our service agreements and to deliver effective pest control solutions, so we regret that this was not your experience. It's important to us that our customers feel informed and supported throughout the process.
  
  Regarding the billing and service details, we would like to investigate this further, especially concerning the second visit and the communication you received. We also understand your concerns about the effectiveness of the treatment and the difficulty in reaching your sales representative. 
  
  Please contact us directly at [email protected] so we can look into this matter and work toward resolving the issues you’ve encountered.
  
  Best regards,  
  Customer Feedback Team

• Review fromDavid A

  Date: 02/14/2024

  Misleading and difficult to cancel service with hidden fees. Still struggling to resolve and the company continues to show up in my property without permission. Do not recommend.

  Ecoshield Pest Solutions NJ LLC

  Date: 10/14/2024

  Hi David,

  Thank you for sharing your concerns. We regret to hear about the difficulties you’ve faced in trying to cancel your service and the frustration caused by unexpected visits. It’s our priority to ensure that all cancellations and service requests are handled promptly and in accordance with our customers’ wishes.
  
  We would like the opportunity to investigate this situation and address any unresolved issues, including the cancellation and any billing concerns. Please contact us at [email protected] so we can work toward a resolution.
  
  Best regards,  
  Customer Feedback Team

• Review fromPatricia R.

  Date: 11/03/2022

  This is a scam. They sign you up for a contract even when the sales person agrees to one visit only. They charge your credit card regardless of the service and even though I paid for three visitas, I Had more bugs than normally. Very dissatisfied with this service and I wish there could be negative stars to rate them.

  Ecoshield Pest Solutions NJ LLC

  Date: 03/14/2023

  *****************,I do apologize for the lack of communications during your initial Service(s).Please let me know what I can Do to help you with this.

  Ecoshield Pest Solutions NJ LLC

  Date: 10/14/2024

  Hi Patricia,

  Thank you for sharing your feedback. We regret to hear that you’re dissatisfied with your experience, and we take your concerns seriously. It's important to us that all customers are fully informed of service terms before signing up, and we aim to provide pest control solutions that make a noticeable difference. We’d like to investigate what happened with the service visits and charges you mentioned, as well as the effectiveness of the treatments.
  
  Please reach out to us directly at [email protected] so we can work on resolving these issues and ensuring that your concerns are addressed.
  
  Best regards,  
  Customer Feedback Team

• Review fromAlan C

  Date: 09/01/2022

  Total ripoff.Guy roaming my neighborhood trying to drum up business. Quoted a discounted price. (Meanwhile you being signed up for a large contract, but they don't tell you that).Service performed. Then wanted to come back about a month later. Didn't need to pay any additional money at that point.Cancelled service.Now they want to charge me the difference between the regular price and the discounted price (which was never mentioned during the sales pitch what would happen if you cancelled the service) and are threatening to send me to collection.

  Ecoshield Pest Solutions NJ LLC

  Date: 10/14/2024

  Hi Alan,

  Thank you for bringing this to our attention. We understand your frustration and take concerns about communication and billing seriously. Our goal is to provide clear information about service agreements, including pricing and cancellation policies, and we regret if that wasn’t the case during your experience. We’d like to investigate the details of the contract and the cancellation process to ensure that everything was handled appropriately.
  
  Please contact us directly at [email protected] so we can look into this further and work toward a resolution.
  
  Best regards,  
  Customer Feedback Team