Reviews

This profile includes reviews for LeafGuard Holdings, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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LeafGuard Holdings, Inc has 50 locations, listed below.

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  LeafGuard Holdings, Inc

  One Tower Center Boulevard E Brunswick, NJ 08816

  
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  Leafguard of Pittsburgh

  3253 Old Frankstown Rd Ste C Pittsburgh, PA 15239-2940

  
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  LeafGuard of Western New York

  370 Summit Point Dr Ste 1B Henrietta, NY 14467-9629

  
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  LeafGuard of Tulsa

  755 Highway 75 Mounds, OK 74047-4938

  
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  Leafguard of Richmond

  1566 Standing Ridge Dr Powhatan, VA 23139-8051

  

Review Details

• Review fromJudy W

  Date: 02/03/2023

  On November 14, 2022, LeafGuard of Colorado installed a LeafGuard Gutter System without disclosing problems winter icicles as snow melts from our roof. I know its employees/ knew this because when I called to complain I was told "they just do that" because there is not enough insulation. Its salesman sat in our family room for 2 hours making his pitch and should have noted our raised roof had minimal insullation and our garage had none. The icicles are bad enouth, but the ice on our driveway, front stoop and backdoor landing is dangerous. I'm disabled, something its salesman could observe, and these dangerous icey patches could potentially cause injury. This companys a A+ Rating from BBB but the customers give its system a 1.4 out of 5 stat rating. Whats that about. Did the Company buy its A+ rating?

• Review fromAndrea C

  Date: 01/26/2023

  I had Leafguard Gutters installed a few months ago. The system functions as advertised. Some pros and cons of my experience follow:Con: Price Questionable Sales Rep ******* -The 'call-in' to "management" for price negotiation, while I stood there, is an ugly sales tactic to push the naive customer into a purchase. The rep could have faked the call for all I know. I wanted to walk away after this, but my spouse decided to move forward with the purchase. Quote Process Too Long: -It took HOURS. Customers should be made aware of the time commitment when scheduling a quote. Install Not As Scheduled: -The install team showed up a day early with no phone call ahead of time. This was not an issue for us, but many of the 1-star reviews say their schedules were not respected by the Leafguard team. It's just bad business.Pro: Attractive Gutter System -The gutter adds an aesthetically pleasing look to the home. Knowledgable Sales *************** knew the pitch and product very well. He provided sound advice regarding color choice. He was mindful of our water problems and our way forward to resolve them. I liked him from the start. He clearly enjoys connecting with people. His call to management was the only time I was dissatisfied. Professional Install Team -They worked in a down pour, borderline miserable conditions, and were still agreeable and professional. Gutter Functions as Advertised -Our metal roof gave us a version of the *******'s Water Show every rainfall. We no longer have this problem. Product Warranty -It stays with the product.So far, the only buyer's remorse I have is the price with our already strapped budget. While we have to yet hit the rainy season, we've had some pretty gnarly downpours. The Leafguard Gutters handled the flow as advertised. I'm confident they'll continue to do so.

• Review fromLinda C.

  Date: 01/22/2023

  Sales rep tried scare tactics (my roof will need to be completely removed to repair damage-non existent damage, btw, water in crawl space, again, non existent & pressure to sell me $14000 new installation on my whole house when I wanted simple repair & a new installation on a small out building which he totally ignored. I am 75 yrs old & alot smarter than he is, but worry about others

• Review fromColleen K.

  Date: 12/23/2022

  I have been complaining about the over flow of water on the gutters for years. And water gets in my basement and has caused damage in parts of the basement. Some times they have came out to fix it and still over flows. And some times they would not show up at all. I have plenty of vidoe's of the water over flowing filling up my window well and the water seeps throw and runs down my basement wall. I also have pictures and dates. And this is my back yard. Now the front over flows and go under the sofit and icicles are forming under the soft. there is damage under there how much I don't know. I have been asking for my money back number of times. NOTHING.

• Review fromMargaret P

  Date: 11/19/2022

  We had Leaf Guard out last night. The representative ***** was very helpful and professional. He did not pressure us to purchase anything and was very knowledgable. He even stayed longer to help us decide on a color. We ended up going with this company due to all of the above, we have had 2 other companies out where we felt pressured and reps seemed only out for the sale. This system makes sense and the warranties seem good especially when we live in the *****. We did receive a few price discounts which did help seal the deal. These will be installed in only 4 days as they are very willing to accommodate our work schedules.

• Review fromtrina h

  Date: 11/18/2022

  A sales rep came out and was very pushy, didn't want to allow me time to think about the purchase and insulted me when I stated that I would need to discuss with my family members before taking on their contract. He first quoted my $20,000 but with the discounts he managed to get it down to $16,000 with $441 monthly payment, then after calling his boss, he came down to $11k. Needless to say, I didnt agree to the terms even after the undertone comments and decided to continue looking for a more reasonable company to do the job.

• Review fromGary P

  Date: 11/16/2022

  ****** get a response to settle an issue with a contract. Called to delay the install for several months due to other work needing to be done. Cost of the work will delay gutters. No schedule date on contract, called the dated day of contract to cancel and have them not debit the down payment. I was told they would. They charged me several days after that date. Put a hold on it at the bank and after 2 calls still get no return calls to fix the issue. The contract is invalid anyway as it was dated 2021 but signed in 2022.

• Review fromEric Y

  Date: 11/06/2022

  Scheduled an appointment with Leaf Guard. *** came out pretty much on time and date they scheduled. He was friendly (so I thought) and said he needed to go around my house taking videos connected to a long pole and it would take about 30 minutes. So I said no problem and just knock on my door when you're done.Second part of the story (this is where all h*** breaks loose). He comes in with his demonstration bags and proceeds to show me the video he took of my gutters and everything wrong with them. Remind you the house is newly built and just passed inspection from the village and a private inspector I hired. He then discusses every other product out there and everything wrong with them. At this point (an hour or so in), I tell him my son has an appointment I need to get to and just tell me the price (price for whole house and price for just the garage part since that is where most of my leaves collect). He says he will be quick (which was a total lie). *inally, he tells me a price of $22k for the entire house but if I sign today, he can drop it to $16k. I told him I'd have to think about it and talk to my wife about it. This is where his used car salesman ego/personality kick in and starts getting cocky and smart mouthing me. He proceeds to ask me what it will take to sign on today and I said that was CRAZY price and no way I'd proceed. He now has to call his "boss" which I think he wasn't even talking to anyone on the other end. I kept trying to listen to see if anyone was on the other line and I couldn't hear anyone. Also at one point, he put the phone down and I saw the calculator screen on his phone. Total BSing with me. He asks me if I'm military and wouldn't mind putting a "Leaf Guard" sign in my yard. He gets the price down a few thousand more. *inally I told him I just want a quote on my garage and he refused to give me that quote. Basically, used car salesman kept laughing in my face and I told him to get the * out of my house.

• Review fromKatelyn Y

  Date: 10/26/2022

  Short version: the rep that showed up for our appointment to give an estimate refused to provide me that estimate unless my husband was present.Long version: My mother owns a home that we (my husband and I) currently live in, and she asked me to gather estimates for a gutter repair/replacement as we have a sagging gutter on the front of the house. I had my husband schedule it, but as he was tied up with work I was the one to meet with the LeafGuard rep.The rep was immediately condescending, and asked for my husband. I explained why he wouldnt be joining us, explained our reason for our inquiry and showed him the gutter system in the back of the house as well. He pointed out to me all the damage he could see - as any salesman would - but when I asked for the estimate, he asked when my husband would be available. I advised he wouldnt be, and that he can give the estimate to me. He refused, and suggested we reschedule so my husband could be present as its his house too, right? At this point I started leading him off the property and told him there would be no rescheduling, so this was his only opportunity to put in a bid for our business, as we have already secured estimates from other companies. He refused, and again said he couldnt help me without the man present. I sent him off my property.This misogynistic behavior is absolutely unacceptable and everyone should know that this is how I was treated.

• Review fromLou K

  Date: 10/13/2022

  Never received the $100 **** gift card after in home estimate. ******** stated he was not allowed to carry them with them and would send it in the mail. ****************** will not return my phone calls inquiring as to why I have not received the card. Person answering the phone has given me every excuse imaginable.Would not recommend this company!!!