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Business Profile

Exercise Equipment

Gymax

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Exercise Equipment.

Reviews

Customer Review Ratings

1

Average of 6 Customer Reviews

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Review Details

  • Alex M

    Date: 12/02/2024

    No sure if someone too over their website or *************************************** or if they changed their business model. But it's clearly a **** website now. When I called them, they asked me for my bank account and routing number. I told them they don't need that to send me a product, they hang up on me.

  • Cheryl B

    Date: 07/09/2024

    Kept getting different delivery date for our floating mat. Finally after the 4th delivery date and no response for the company a man pulled up in our driveway with daughter in tow. In the back of his pickup truck was our mat that was delivered to him a day ago. They live about 3 miles from is!!! WTF!! I get it is ***** fault too, but Gymax was giving me the delivery dates!! Do better. See you NEVER

  • Erika F

    Date: 05/16/2024

    I bought a dog house on *****. ***** had problems with the address and returned the package to them. I've written to them, and they don't answer. In two days, it's already three months.

  • Crystal B

    Date: 01/20/2024

    We ordered a folding bed with a memory foam mattress. When the product arrived it was missing parts including the wrench needed to put it together. The mattress was no where near what was advertised and pictured in the ad. It is not memory foam, but instead has a small piece of foam inside of it. Its about 3 inches thick and doesnt fit inside the frame. When we contacted them to initiate a return they want us to pay $50 just for the return lable. This company is blatantly ripping people off and either needs to start being truthful in their advertising or otherwise should be shut down. This unusable piece of furniture cost us over $300, and we now have to try to find a replacement mattress.

  • Jen G

    Date: 12/20/2023

    I ordered a train table for my daughter for Christmas. It was missing a bottom for the drawer at ***************************************** a replacement. I sent proof that I never received this piece and they said that they dont have the piece anymore and that they cannot send me replacement and that was the end of it and told me to have a good day. They told me I had to return it through ******** which is where I bought it from. However, ******* has indicated that you have to go through the manufacturer and thats also what their manual says because it is a piece that is from the manufacturer that is missing not from *******. This is an absolute horrid company and I would never recommend ordering anything from this company ever. They are not getting them up my money back and they are not sending me the replacement piece. They are absolutely horrible. Do not order from this company.

  • Marci S

    Date: 04/03/2023

    I ordered a dog kennel that I no longer need. Unopened boxes. ******* says they will contact me and they have not. It has been a month. I want to send this back and get my money back.

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