Reviews

Review Details

• Review fromGerard C

  Date: 04/10/2024

  I shop at ****** they had a stand with ***************** so I signed up for pricing, they send me *******, ok they set me s sales goy name *************** sat with him he throw me a price look good signed up ok, now this where a things start going wrong was *****'s doing keep telling me he fing out and call me back never did. Wasn't happy then,then women in office calling me said I made check out to costco,I said yes that's right she said no you were to make it to ******* I said no ***** said to costco,I gad to waste a whole day driving to there shop to fix check,that was first they screwed up and when I got to shop mode problems with women in office finally gave them new check and left a week later boss man *** calling me saying that they never got a new check yet. thats again the way they doing thing,all waste time a all bs ways to run business, now today on 4/10/24 ,I hD a service appointment I even ask the tex who was in my home and he did name **** call office 3 months for new service and I wanted him and he set it up done great they text me day before the same time right time I ask for next day waiting now 1020am j call shop woman said my appointment is at ***** I said no 8-10 I stay home from work missing About $400.00 DAY THEN THEY CALL ME BACK AND SAID HE BE LATE,I THINK THERE SERVICE ROTTS STAY AWAY FROM *******,I WISH I DID!!!!

• Review fromAngela P.

  Date: 04/03/2024

  ***** seems to love what he is doing. He eager to answer all questions, makes great recommendations and I feel very confident in his expertise. Goes above and beyond expectations. I highly recommend him!

• Review fromCathy D

  Date: 03/26/2024

  The crew was amazing! They all were respectful individuals and answered any questions I had.

• Review fromRay R

  Date: 03/21/2024

  Great service, knowledgeable tech (****), and a fast response time. ***************** was great too.

• Review fromBetty K

  Date: 03/11/2024

  Above and beyond!! ****** was so professional and hard working. He saved the day! Thank you!

• Review fromDarnell M

  Date: 02/07/2024

  I had an HVAC issue and I was seen the same day I made the phone call. ******* came by and analyzed the situation and fixed it fast and efficiently! My water heater is next to my HVAC and he happened to notice an issue with it and made suggestions on repairing it as well with a free quote! He did not pressure me into other services and kept me informed of everything he was doing. I would definitely recommend this company and ******* as your tech!

• Review fromJea P

  Date: 05/01/2023

  Called them for an emergency repair of Weil Mclain combi boiler. Had no heat or hot water. They told me several times that they would call back and have their service person call me to come fix it. They never called me back through out 24 hours. They were a no show from the beginning in spite of claiming to be a 24hour emergency service. Can't count on them.

• Review fromMark L.

  Date: 11/30/2022

  ***** used to be a very professional company! I used them to install my new boiler and split SC Unit and I was very satisfied with the cost and service! Recently, I called and explained my main sanitary line was clogged and could they send someone to fix asap!I asked the women to give me a rough estimate of this service but she could not. The plumber that was sent to the house was professional, neat and courteous. He told me there would be a $125.00 Service Charge to ***** my problem! I thought this was ridiculous since being a Field Construction engineer I already advised the office of the problem. He told me the cost would be $625.00 which included a one year guarantee Having little choice I directed him to proceed.He found some what I consider "minor roots" on one of the "snake" sections, called his direct report and then I was told there would be no guarantee! The next day I call the office asking for the owner to discuss being a former client and business owner. I felt the $125.00 fee should be included in the $500.00 and, get my one year warranty back. After three days no call back! I see what looks like a standard response from C&C to these reviews. Don't bother with sending me one! I want the $125.00 service call refunded and the one year warranty reinstated! If I'm ignored then I'll lodge my complaint with the BBB! All I wanted was to discuss this with the owner!Still waiting but not much longer!!!!

  C & C Air Conditioning & Heating

  Date: 12/02/2022

  Hi ****,Thank you for your time and working with *** to come to a solution. We are refunding the $125 to you via mail and also sending a copy of our maintenance agreement. Thank you ****.