Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

About This Business

This company offers mailed pharmaceuticals.

BBB Accredited Since: 8/6/2014

Years in Business: 13

Photos and Videos

  • image description not provided by submitter

Business Details

BBB File Opened:
8/4/2014
Business Started:
7/16/2012
Business Incorporated:
2/22/2013
Type of Entity:
Corporation
Alternate Names:
PillPack's Pharmacy Service
Business Management:
Ms. Samantha "Sam" Link, Marketing Specialist

Additional Contact Information

Principal Contacts
Ms. Samantha "Sam" Link, Marketing Specialist
Customer Contacts
Mr. Timothy J. Parker, President
Ms. Jacquelyn Miller, Vice President of Corporate Communication
Ms. Siena Chang
Ms. Samantha "Sam" Link, Marketing Specialist
Additional Phone Numbers
Other Phone: (617) 858-0246
Social Media
Facebook
Twitter

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 0796 for this business, issued by New Hampshire Office Of Professional Licensure - Board Of Pharmacy

New Hampshire Office Of Professional Licensure - Board Of Pharmacy

7 Eagle Sq

Concord NH 03301

Additional Information

Business Categories
Pharmacy

Latest Reviews

  • Cora S

    "They held my shipment because 1 one of the medications was out of stock, so they held the other 4 four INCLUDING MY INHALER!" ... Read full review

  • Andrew D

    "I have been using them for years and never had an issue. They always shipped via *** and I always got my medication a few days before I ran out." ... Read full review

  • Jeffrey G

    "I have been a Pillpack customer since April 2024 and could not be more disappointed with their service. Every month there has been a problem with at least one of my medications not being included in the Pillpack for no reason." ... Read full review

View all Reviews

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.