Reviews

Review Details

• Review fromJessie G

  Date: 04/05/2024

  Always top notch. Dr. R**** and his team are so thorough. He is a great educator and truly cares. He makes great recommendations and always guides patients towards what’s best! The office always has a friendly, small town feel, but with up-to-date expertise and state of the art equipment! Highly recommend!
  

  Wisner Family and Implant Dentistry

  Date: 04/08/2024

  Thank you very much for your review. Dr. Ready and his team are happy to provide high quality care to their patients!

• Review fromJacque B

  Date: 08/22/2023

  Great service with straight forward information & care & compassion! Highly recommend Wisner Denistry for your dental work! Jacque B
  

  Wisner Family and Implant Dentistry

  Date: 08/23/2023

  Thank you for your review! We strive to provide a high level of service for our patients and we are glad we were able to meet your expectations!

• Review fromDon A

  Date: 08/10/2023

  The receptionist at Wisner Family & Implant Dentistry does not know how to interpret insurance "explanation of benefits" (EOBs) effectively. Therefore, she told me I needed to pay an additional $50.00 when I checked out. So, I did not pay the $50.00. She sent me a copy via email of that EOB. It was evident that I had paid the $50.00 deductible. Knowing she did not fully understand this EOB, I sent the dentist a letter. The next time I was in his office for teeth cleaning (8/2/23), I asked the dentist if his receptionist had any insurance experience when he hired her. As I suspected, he said, "No." Subsequently, I strongly suggested that he provide her with some training in insurance. Unfortunately, he did NOT seem open to my REASONABLE suggestion.
  Second, after the dentist was done cleaning my teeth, he said he was going to put some fluoride solution on my teeth. When I got up to the check out counter, the dental assistant said I owed them $94.00. I was shocked. She said that was because my insurance did not cover the fluoride treatment which was $47.00 for me and $47.00 for my wife. I was rather upset about this charge for three main reasons. First, the dentist did not tell me the fluoride treatment was not covered by insurance. Second, he did not tell me there would be a cost for this fluoride treatment. Third, I believe $47.00 for a fluoride treatment that took him one to two minutes to perform is "highway robbery"! Even if an 8 ounce bottle of fluoride solution costs him $200.00, charging $47.00 to shwab on probably 1/4 of an ounce is unreasonable. To me, this appears to be a "money making" treatment. I believe charging such a high amount for this treatment and not telling the patient ahead of time, is very inconsiderate of the dentist. He needs to think more about the financial situation of most of his patients. Most are NOT independently wealthy. Most of us do not have the income of a dentist. My wife and I are retired.
  

  Wisner Family and Implant Dentistry

  Date: 08/10/2023

  Thank you for your candid feedback. We are sorry to hear that your expectations were not met. We strive to provide a high level of service and we take your comments seriously to help us improve our patient experience. If you have questions regarding your dental benefits and the procedures covered or not covered, please contact your dental benefits company, as we have no control over what they will cover or not cover. Please contact us at 402-316-2800 if you would like more information.