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          Business Profile

          Property Management

          PURE Operating LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Property Management.

          Reviews

          Customer Review Ratings

          1

          Average of 3 Customer Reviews

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          Review Details

          • Tennile A

            Date: 02/20/2025

            DO NOT RENT FROM THIS COMPANY> They are scammers and crooks. Do not use their security deposit program they will end up charging you in the end. THey will charge you for already broken blinds, nasty dog hair filled dirty carpets (that have never been cleaned) and then leave you hanging when asked to refute the charges. 4 months went by with no word from PURE mgmt and then receive a $500 bill that they sent to collections without proper notice to me. Pure mgmt dropped the ball, left me (the customer) hanging all the while sending said bill to COLLECTIONS without letting me dispute. I am very frustrated with this company.. Oh yah , and they force you to sign up for Pinata/ credit monitoring for an additional $200/mo that you dont need .

            PURE Operating LLC

            Date: 05/12/2025

            Tennile, sorry to hear about your situation. PURE never sent you to a collections agency as that was a 3rd party vendor who did that & PURE had zero control over their matters of fact. I also personally worked with you regarding these matters & made sure we addressed the situation at hand that PURE had full control over & also made sure your account was at a zero balance upon completion of our discussions. Thanks again for your time on this matter.

          • TJ W.

            Date: 11/19/2024

            I will never recommend this company to anyone. The people in the office are unhelpful and you have to continually send them an email and it takes close to a week or longer for an answer if they even have one. On the walkthrough at move in I reported an exposed wire, ripped ac vent, no. Working fridge, dishwasher and garbage disposal. They patch things to move in to the next tenants and never replied or reached out about the issues and I fixed them myself. They charge ridiculous fees for everything and even when you notify them of a problem they say well you still have to pay the fees and first before rent or it’s late and more fees are acquired. They have no remorse or care for the tenants and anyone on disability. They have unethical practices and are an absolute disgrace to society. DO NOT USE THIS COMPANY TO RENT FROM. They only care about the money and have no care for their tenants health and safety. They have changed their business name several times and 90% of the reviews I have found on several websites are warning people to not use their property. I wished I would have done more research before I did but as a single mother starting over with nothing I was just happy to give my child a home again. We are just $ to them and not people doing everything to make ends meet. They are predators and show no mercy so do yourself a favor and don’t let them get you too!

            PURE Operating LLC

            Date: 12/09/2024

            Good afternoon TJ W******, I wish to start out by trying to understand where it is that you live at. There are more than one company with this PURE name for property management in the area. As I have researched your name, email address I'm not finding anything in our operating system of you as a tenant to PURE Operating, LLC. I'm more than happy to discuss matter further if this is a property that PURE Operating, LLC manages. However, as of the present time I'm not able to obtain any information regarding your account so I can't discuss more indepth matters to be a specific situation. Kind Regards, Rich M.

          • Courtney J

            Date: 09/18/2024

            Terrible company that rips you off with fees from every type of payment.

            PURE Operating LLC

            Date: 09/20/2024

            Please see response to the customer review dated 9/12/2024 that addresses these matters.

          PURE Operating LLC is NOT a BBB Accredited Business.

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