Reviews
Customer Review Ratings
Average of 240 Customer Reviews
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Review fromJohn P
Date: 05/14/2025
Mike completed all work in a professional manner. He answered all questions, thoroughly and in a friendly manner. He explained and demonstrated how our new water heater functions and how to contact if needed. Our experience was high quality throughout.Review fromRoxanne S
Date: 05/08/2025
Alex was professional and knowledgable with impressive diligence and I would highly recommend.Review fromRodrigo R
Date: 05/02/2025
They did great out standing work very appreciative thank you
Burton A/C Heating Plumbing and More
Date: 05/05/2025
Thank You for choosing BurtonReview fromTonya M
Date: 04/22/2025
I was sold a much larger A/c/furnace unit than I needed for my home but I didn’t know any better. When I purchased the unit, I had also signed up for their preferred customer status so I would get calls to schedule appointments at the beginning of fall/spring to service the units. After a couple of years, the calls stopped even though I’m still paying them the monthly fee. When I call to ask about this, I’m always told “someone will look into it” but that never happens and that’s only if I can get through to the office. On numerous occasions, I’ve called and never gotten through to even an answering machine. I’d call every number I could find and the call would not go through. Then when I’d call from a different number, the call would go through just fine. To say I’m dissatisfied is an understatement. Save yourself from the disappointment and go with another heating and air company, one that cares about their customers and follows through on what they promise.Review fromCarol M
Date: 04/18/2025
Shay was right on time and very professional and knowledgeable.Burton A/C Heating Plumbing and More
Date: 04/20/2025
O'Shay is a huge part of our team and a great ambassador of our brand. thanksReview fromRenee M
Date: 04/07/2025
Nicholas explained conditions of the furnace an AC thoroughly. Very knowledgeable and assisted with filtersReview fromOliver V
Date: 03/25/2025
Phil Did a great job and was quick even with having to go buy a partBurton A/C Heating Plumbing and More
Date: 03/28/2025
Thanks for recognizing Phil, he does a great job for us. We appreciate your trust in BurtonReview fromCurt H
Date: 03/24/2025
Burton sent Shawn N***** to take care of a leaking expansion tank. Shawn assessed the issue, gave us options, and fixed the issue quickly and efficiently!Burton A/C Heating Plumbing and More
Date: 03/25/2025
Shawn is fantastic ambassador of our brand. thanks for the reviewReview fromKevin H
Date: 03/21/2025
My wife and I are new to the area after moving here from Michigan 3 weeks ago. Our furnace went out overnight and I called the most recent maintenance record on the furnace which was Burton @ 6 am.to set up an appointment.John called back at 8 am, and at 9am he was working on the issue. He was clean, careful and professional. Will always be a customer.Burton A/C Heating Plumbing and More
Date: 03/25/2025
fantastic, welcome to Omaha and for trusting us with your home serviceReview fromGuy S
Date: 03/17/2025
Emanuel was very professional, and did a great job. Showed and explained the options available then installed what we wanted. We would have him do work for us again if we need anything else in the future.Burton A/C Heating Plumbing and More
Date: 03/19/2025
Manny does a great job for us, thanks for the review
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