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Business Profile

Windows

Minnkota Windows, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Ronald H

    Date: 05/09/2024

    I purchased Minnkota windows for our house about 2 years ago. The windows seem pretty good but we are having extreme difficulties with their warranty claims. We have one window that has a small ding in the glass that we were assured was under warranty. I first contacted the hardware where we purchased the windows (KB Lumber and Hardware in Lovell, WY) around 8 months ago. Six months went by and we heard nothing. I called them again and they took a little information, but again, absolutely no response. I finally decided to call the company direct which I did back on April 5, 2024. I talked to Ethan and explained the situation. He asked me to send some pictures of the ding which I did that same day. That has been over a month ago now and I have not heard a word from either the Minnkota company or the hardware I purchased them from. I don't know at this point how to resolve this. As I said at first, the windows seem pretty well built but their warranty claims have so far proven to be absolutely worthless. If the BBB can do anything to prompt them to honor their warranty it would be appreciated. Thank you very much.

    Minnkota Windows, Inc.

    Date: 05/10/2024

    Thank you for your note. We want to assist in getting this issue resolved for you. Our Territory Manager in your area, *******************, will be working with KB ***************** as well as ************** directly to better understand the issue and work towards a resolution in a more timely manner.

Minnkota Windows, Inc. is BBB Accredited.

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