Reviews

Review Details

• Review fromDeborah T

  Date: 03/20/2025

  The representative we worked with was professional and viewed our home contents room by room and gave a quote for a one day move from **********, ** to ********, ** for $3216.50. When moving day came the team lead walked the house and came back out and said no way was this a one day move! We were stuck so had to proceed to move to the new home. The move ended up being $4329. or a 34% increase over the estimate. I know an estimate is just that but I've never had a business increase their quote that much before. I believe the quote was low to get the business plus their team was not efficient with the use of boxes. They boxed my printer in one of their boxes then put that box inside another one of their boxes. I had a case of paper in a box that was torn but instead of taping the box, they reboxed it in one of their boxes. I had items that were overprotected using large quantities of their packing paper. The use of boxes was excessive as well. I wouldn't use them again and recommend seeking a company with a better history of customer reviews.

• Review fromMichael R

  Date: 12/11/2024

  We had a FANTASTIC experience with Southern Moving. Initially, we were very concerned about choosing a mover because almost all of the reviews for interstate movers we saw included various bait and switch tactics, additional charges, damaged furniture, and the like. Since we had a lot of valuable items that we needed to move more than 500 miles, we interviewed six or seven companies. Southern came to us through an Ideal Living show in ************* and, after discussing the move with **** *** a couple of times (who was great), we felt comfortable with their concern and professionalism and felt that they would at least do their best with our belongings. They exceeded our expectations in several ways: first, since we had so many items, they showed up with three moving trucks rather than the agreed-to two. They did this on their dime, JUST IN CASE a third truck would be necessary. This sounds simple, but they had to drive from **********, ** to ******* VA easily a six-hour drive to do this. They said they would have three movers and showed up with four again, at their initiative and their expense. The four movers were great very experienced, hardworking, careful, and easy to work with. ** and **** were exceptional crew managers (one recommendation is to ask specifically for this crew, which included **** and Niye). At no point did they ever cut corners on wrapping and loading items and were very flexible in working with us. They took the time the job needed and worked very long days on both ends (same four-man crew on each side). The owner, ***** *******, was also very easy to work with and very flexible. Overall, we have nothing but praise for Southern, *****, **** **** KD, ***** **** and Niye.

• Review fromGregory T

  Date: 09/02/2024

  The owner finally called me after a month. Thefurniture assessment company now cant get to our home until Sept. 9th. Our beautiful $3000 sofa, $1800 leather recliner and $400 hall tree were all significantly damaged and instead of replacing or reimbursing us, theyre pushing to repair it. They have lost a step-ladder and blower that we still have not been reimbursed for or replaced. When the owner spoke with me he dropped the ***** twice during the conversation and noted that good help was hard to find. Only after he saw the reviews did he finally call me. Its obvious, He could care less about the customer and we pad in full over $6500 just to move from 1hr 1/2 away. Very unprofessionalthis man should not be running a local business, sad!