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Business Profile

Towing Company

Firehouse Towing & Recovery, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromMiranda R

    Date: 10/21/2022

    My mother is a 68 year old women victim of this mean and unprofessional cruel company. We had parked for 3 mins in front of a restaurant/dry cleaning/nail shop shop to drop me off then Walked me to nail shop. Upon walking in to the nail shop then right back out the car was moved in 1 min to the street.The tow company removed are family car to the side street and when She walked over to her car and begged them not To take it. They (Mexican worker) unleashed there harsh words to get. Example: your not allowed to park there you can go get your car. Your not untitled to park there. My old mother was kind and calm and begged again sorry I didnt see the sign. They were mean and harsh. ******* at her and took her car AFTER 1-2 mins of parking there.This company has no mercy and when I called after they charged her 401.83$ they told me I was a dirty b and my moms car was a piece of S**t. That was the owner. When we went to pick up the car right away it was not even there yet. Because we watched it being towed away. This is a lawful really.The owed also said that he makes 100k a MONTH!!!! His own words ************ This is his phone number to which he used and told me way to much I cant even say it on here. Very vulgar owner.He has to tow 250 cars at 400 a month to make 100,000.00$ Wow and he os stealing the cars. After 2 mins of parking in a wrong spot. Terrible business they are running with there cut throat unprofessional ways and characters working there.

    Firehouse Towing & Recovery, Inc.

    Date: 10/22/2022

    ******* - I am sorry but I think you have ** confused with another company in your area. Our business is located in *************, **. I am sorry that you and your mother had this awful experience and I can guarantee that non of my employees would ever be disrespectful. Plus, our tow truck has been down for the last several weeks so we haven't been doing any towing. I would appreciate it if you would please correct your comment against my company.

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