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Business Profile

New Car Dealers

Scenic Motors, Inc.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromAmy W

    Date: 02/27/2024

    I brought my F150 to the service department to be fixed. They lied about what was done then the manager swore to it. I kept my voice down and spoke kindly to the manager on the phone. Since he had no way of justifying his employees actions, he hung up on me. If you want to be ripped off, then take your vehicles to this place to have it serviced. Then you will have to take it to another service department that knows how to fix vehicles. I wouldn't recommend their service department to work on a bicycle, much less my vehicle. All your lying will not go unnoticed and will eventually catch up to you. The BBB will be aware of how unethical this business is.
  • Review fromTressie C

    Date: 07/12/2023

    I had bought a used 2021 Ford Explorer with only approximately 12,000 and have had nothing but problems out it from day one, even when i test drove it I had mentioned to the sales man it felt like the transmission was slipping he assured me that it wasn't and if I had issues with it they would fix it, 4 trips later and the vehicle is still in the shop that I'm paying nearly 700 bucks a month on still not fixed not to mention after looking at the service history of the vehicle the previous owner had the same issues, I contacted the dealership and even Ford Motor Company, when I contact the owner of the dealership i get his voicemail and get a call from the service manager but yet the vehicle hasn't been fixed, Ford Motor company said they won't do a buyback because it don't fall under the NC Lemon Law which I don't see why because the previous owners had the same issue.

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