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Important information

• Advertising Review:

  BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers clearer to consumers, and remove misleading or deceptive statements.

  On February 21, 2023, Better Business Bureau of Central and Northwest NC contacted the business regarding advertisements on their website, https://hitechmetalbuildings.com/, and social media, https://www.facebook.com/htmetalbuildings and https://www.instagram.com/hitechmetalbuildings/, stating:

  • A wide selection of buildings and fast turnaround times can only be topped by one thing, FREE DELIVERY, and INSTALLATION!
  • 20 year warranty

  Free Delivery and installation

  Basic Principles of the Code requires that advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.

  Free - Use of the word free includes a requirement, among others, that the “free” item actually is free. When offered with the purchase of another item, the free item should not be paid for by an increase in the regular price of the other item. 

  Warranties or Guarantees  - When “satisfaction guaranteed” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed. Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.

  When using the term "warranty" or "guarantee" in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser's website or, in the case of mail or telephone order sales, made available free on written request.

  As of April 12,  2023, BBB has not received a response from the business. The business has failed to substantiate, modify or discontinue any of the advertised claims brought to its attention.