Science
MEDKOO, Inc.About
About This Business
Products and Services
Business Details
- Local BBB:
- BBB of Eastern North Carolina
- BBB File Opened:
- 9/25/2018
- Business Started:
- 1/30/2009
- Business Incorporated:
- 1/30/2009
- Type of Entity:
- Corporation
- Alternate Names:
- MEDKOO BIOSCIENCES, INC
- Business Management:
- Dr. Chris Chen, President
Additional Contact Information
- Principal Contacts
- Dr. Chris Chen, President
- Customer Contacts
- Dr. Chris Chen, President
- Fax numbers
- Primary Fax: (919) 980-4831
Additional Information
- Refund and Exchange Policy
- Some materials are not returnable to MedKoo under any circumstances., including, but not limited to, custom or special order materials, leaking or damaged chemicals, reagents past expiration date, items with missing or obliterated labels, parts or instructions, refrigerated or frozen materials and opened materials. Some opened materials may be qualified for return and refund only it is technically proved to have quality problem. Title to returned Products shall transfer to Seller upon acceptance at the facility designated by Seller. Any returned Products must be in their original packaging with the original label affixed, and unaltered in form and content. Returned shipments will not be accepted by Seller unless prior arrangements have been made. If it is necessary to return any materials, contact Seller's Customer Service Department to obtain a return authorization number. REQUESTS FOR RETURN AUTHORIZATION NUMBERS MUST BE MADE WITHIN 30 DAYS OF BUYER RECEIVING THE MATERIALS. Only items authorized by Seller for return will be accepted. Final disposition of returned goods will be made only after receipt and inspection of goods. Collect shipments will not be accepted unless previously authorized. Hazardous goods must be shipped in compliance with all applicable Department of Transportation regulations. Material must be received on or before the Return Authorization expiration date. Material returned requiring disposal may incur additional charges. A 20% restocking fee is charged on catalog items returned, subject to a minimum charge of $20.00 and a maximum charge of $200.00. Buyer will also need to pay the shipping fees (for shipping out and return) if the shipping fees were pre-paid by MedKoo.
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