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Business Profile

Building Contractors

Trade Bridge Construction, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/11/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    After reviewing your terms, I confirm my complaint meets the BBB criteria.

    Date of transaction: On 4/8/2022, I purchased a home from the builder, Trade Bridge LLC for the
    amount paid: $415,000

    What was committed: After many delays from the builder on various elements of home completion that required me to purchase a mortgage extension, the builder and I agreed to close, pending a punch list of open items, some required to pass code. These commitments are IN WRITING from the builder. Also committed in our contract (New Construction Addendum), was warranty service on various elements of the home.

    Nature of dispute: Builder feels she has gone over-and-above and is refusing to address select punch list items (see attachments). This is purely emotional, where the facts are that she and her agent committed to completing these items – and did so in writing. This is in addition to HVAC warranty work that has yet to be reimbursed under her home warranty and the New Construction Addendum. I am seeking $672.64 reimbursement for the remaining open punch list items I paid out of pocket to complete and repair and $168.92 for the HVAC warranty issue, for a total of $841.56. These are highlighted on the Builder provided list and other attachments.

    Has business tried to resolve? No.

    Account/order #: *** *** ******* **** ** ****** 

Trade Bridge Construction, LLC is NOT a BBB Accredited Business.

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