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Business Profile

Property Management

Joe Lamb Jr. & Associates, Inc.
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Antonio O

    Date: 06/18/2024

    I had to cancel a reservation because of family issues and the property eventually was re-rented. I called their office to get clarification of the money I was getting back and one of their agents told me on a recorded line I was getting all of the money I paid minus the $*** cancellation fee. She even put me on hold to go verify! They kept $***** of my money despite this! Very bad business! When I called back they claim everyone that can help me is ironically on vacation and I would have to call back!

  • Stephen H

    Date: 08/03/2023

    July 31 2022 my family (close and extended) stayed at ****** ******* at *******************************************************************cottage . The day we showed up there were apparently issues with the bedding, dishes, etc.
    But it's a beach house on the beach at a reasonable price - for me taking my wife and toddler on their first real beach vacation was well worth the minor inconveniences we were greeted with - these are just important notes to consider, if a high turnover rental agency is missing dishes what else are they missing.
    In the early morning of August 2nd we were going to find out!
    Aug 1 was my birthday so I was up late and my wife put our child to sleep and took a late night nap with him - so when I went up to bed we ended up hanging out on the floor next to the bed watching the iPad and around 1230am August 2nd my wife see BEDBUGS scurrying across the sheets towards my toddler! In complete denial I insisted it must be something else - aka prove it. We spent the next hour stripping down the sheets, captured, preserved and ID'd 4 live bedbugs and found dozens of carcasses on the bedframe. This was not something new.
    So after a sleepless night we notified my Aunt (who was handling the rental) and spent Tuesday - Friday dealing with pesticide applications, maintenance crews, all of our clothes and suitcases in garbage bags on the front porch, hours and hours and hours of washing already clean clothes (you know cause you bring clean clothes on vacation expecting to not have to wash out the beds bugs multiple times), and mattresses on the front "lawn".
    Saturday the 6th was our first bedbug free day in the home - check out was Sunday the 7th.
    But to really underscore the despicable service provided by Joe Lamb Jr & Ass. Inc their solution to their inability to provide a BEDBUG FREE BEACHFRONT rental was to offer us money this year towards another potentially bedbug ridden rental!

Joe Lamb Jr. & Associates, Inc. is BBB Accredited.

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