Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Tattoos

House of Ink

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tattoos.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromTressi Brewster

    Date: 04/28/2023

    Paid *********** to get two tattoos and they had to reschedule my appointment and i had to reschedule once due to a surgery and now they have kept my deposit money and they accused me of causing them to lose business because I rescheduled and they misquoted me on my tattoo pricing. When i first asked it was 110 dollars and today i was told i owe them 205 dollars so Im not getting my tattoo or my money back and Im not happy with how unprofessional that they are

    House of Ink

    Date: 05/11/2023

    Customer paid 2 $50 deposits for 2 different tattoo sessions that were in fact combined into one session for simplicity. Customer requested that her date be changed on multiple occasions:1st change was due to: "her mother stealing her money" making her financially unable to afford the tattoos in questions and we can provide this correspondence for the publics viewing and will do so if need be.2nd change was due to a upcoming surgery and she wanted to postpone the date.3rd change the customer requested the day prior to her tattoo appointment that she wanted to change the designs completely due to costs and she was trying to figure out a way to get the cost down on the tattoo. we advised her at that point we only EDIT the current design, we were not in a position to completely scratch all that we had prepared and come up with an entirely new concept and that cancelling an appointment last minute (usually results in loss of deposits) whereas we were willing to try to address this situation, she immediately got irate and told ** to keep the deposit and blocked ** on ********* The deposits for the tattoos were $50 each as they were not intricate designs and the grand total of the tattoos were $205 minus the 2 $50 deposits leaving a balance of $105.due to this, there is not way to contact the customer to even if we tried.

    Tressi Brewster

    Date: 05/12/2023

    I just wanted my money back from them and i will leave them alone

    House of Ink

    Date: 05/16/2023

    We have submitted her continued correspondence and harassment to our lawyer along with the ******************** that she scheduled. The digital platform states that deposits are non refundable. Any other correspondence, reviews or such shall be deemed harassment under ******** law and will be prosecuted to the full extent of law. Because she agreed to the terms when she paid deposit. And violated the terms therefore forfeiting such deposits.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.