Reviews

Review Details

• Review fromshannon l

  Date: 06/17/2022

  Prior to 2022, I had good experiences with G&S Metal. Unfortunately, the pandemic has affected our local HVAC companies. We needed our blowers moved out of the way for foundation repairs.When calling to remove the units in December 2021, the two-man crew showed up early, removed the units, and were finished in less than two hours!When removing the blowers, the R22 refrigerant must be collected and stored, since its harmful to the environment. This refrigerant is worth more than $400 per pound in 2022 since it is no longer produced, and most units built prior to 2020 still need it for cooling. I called to schedule the reconnection. It took several weeks to get a call back to schedule a time for the work. When the crew finally returned to re-install the units, I was happy I have Ring cameras all around the house. One member was taking as many as five smoke breaks an hour (see attached images). The other was a slow mover and liked to take air-conditioned breaks in the van. Seven hours later the units were reinstalled, and we had cool air again! When I saw the ****. $2,414.00. There was only a single line item: Remove outside units and reinstall. Even if you ignore the smoke breaks, phone calls, and air-conditioned breaks and assume they worked all 9 hours. Thats $268.22 an hour for labor. Not to mention, that $2,400 would have been a significant down payment towards a new more efficient, and environmentally friendly system. When I called for an explanation, I never heard back. Its been almost a month of radio silence from them. I must wonder if the delay on reinstall was due to the value of the refrigerant that was reclaimed from my two systems. In the two systems, there were about 24 pounds of refrigerant. $9,600 is a great deal of money. When I started calling other HVAC companies to re-install my units, I would have had to buy that refrigerant to re-fill the systems. Thats why I ultimately waited on G&S to complete the work.