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Business Profile

Window Installation

Window World of the Triad I, Inc.
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

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Review Details

  • David B

    Date: 06/29/2022

    My experience with WWotT was extremely disappointing and I would not recommend them to another consumer. It took over 450 days from the time we originally submitted a deposit to the time the work was completed (17 windows). They mis-measured the windows, brought the wrong design, failed to meet their time commitments, and had to be reminded regularly that we were still waiting on the work to be finished. They came to the house multiple time over nearly 18 months and repeatedly brought the wrong windows or were missing windows from the order. They'd measure and show up 2 months later to remeasure the same windows. The quality of the work was also disappointing. The windows we left dirty with sealant still overlapping the edges; the exterior caulking had large gaps between the windows and the brick and the windows themselves have abrasions where they rubbed against each other during transport. The only follow-up demonstrated was once they finally managed to complete the work, they were very proactive about requesting payment. When presented with a detailed breakdown of our experience, their response was lackluster at best.

Window World of the Triad I, Inc. is BBB Accredited.

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