Reviews
This profile includes reviews for Go-Forth Pest Control's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 179 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromJoseph E
Date: 12/06/2024
I've had Go Forth for a number of years and even lapsed a year and regretted it. They are always on time, fast, efficient and having had the same technician for last few years the consistency in service has been exceptional!
Go-Forth Pest Control
Date: 12/19/2024
Thank you so much for your wonderful feedback, ******! We're thrilled to hear about your positive experiences with our service, especially the consistency you've noted with your technician. It's great customers like you who remind us why consistency and reliability in pest control matter so much.We particularly appreciate you sharing how you noticed a difference during your brief time away from our service. Your long-term loyalty means a lot to us, and we'll make sure to pass along your kind words to your technician.Review fromMatthew H
Date: 11/22/2024
A current customer im impressed with the level of professionalism this company has. They were prompted and answered any questions I had with respect and they were very knowledgeable. I would highly recommend this company for anyones pest needsGo-Forth Pest Control
Date: 11/25/2024
Thanks so much for the positive feedback, *******. We appreciate your questions!Review fromDebbie B
Date: 11/21/2024
****** is always pleasant and professional. He answered my questions as well as make suggestions for my situation. He's a pleasure to work with.They have taken care of the ants and mosquitoes as well as spraying for pest inside our home.Go-Forth Pest Control
Date: 11/25/2024
Thanks so much for the awesome feedback regarding Destry's commitment to our customer service standards. We're happy to be able to help!Review fromAmanda L
Date: 11/15/2024
We had our two HVAC units serviced and cleaned by Go-*****. We were pleased with ******** efficiency and knowledge regarding our systems. We use Go-Forth for pest control and stayed with the company regarding HVAC maintenance since they have always done a good job remediating our pest control issues.Go-Forth Pest Control
Date: 11/25/2024
Thank you, ******, for trusting us with your Pest Control AND your HVAC needs. We value the trust our customers place in us with their homes. Thank you!Review fromJerald A
Date: 11/12/2024
Excellent service. Very friendly and professional. Took the time to explain services to be conducted on this visit.Go-Forth Pest Control
Date: 11/25/2024
Thanks so much, ******! We appreciate your kind words!Review fromIris M
Date: 11/11/2024
**** was very cordial and personable. He was informative and explained what he had done . it was a pleasure meeting him.. I hope he continues to be our technician.Go-Forth Pest Control
Date: 11/25/2024
Thank you, ****, for taking the time to submit a review. We're so glad your experience was a positive one and that **** maintained our highest standards of customer service. Thank you for trusting your home with Go-Forth!Review fromAbigail H
Date: 11/08/2024
Thanks, Go-Forth, for sending your Technician, ****, to do an emergency service spraying for the infestation of the Pill Bugs inside and outside our home. **** was empathic, professional, knowledgeable, and very detailed. He is an excellent Technician for the company.Go-Forth Pest Control
Date: 11/11/2024
Thank you for your kind review! We're pleased that **** provided prompt, professional service for your pest emergency. His attention to detail and expertise are valued qualities on our team. We appreciate your trust in ********!Review fromBrittany D
Date: 10/28/2024
Weve been having a problem with bugs and **** came out today after I called at the end of last week. She was extremely professional and kind, wonderful personality and gave me so much education on the bugs we are seeing in the home, what to do and what not to do. She came up with a treatment plan for us. She went above and beyond. I will be requesting her by name from now on!Go-Forth Pest Control
Date: 11/11/2024
Thank you for this wonderful feedback about ****! We're delighted that she provided both thorough service and helpful education about your pest concerns. We'll be sure to share your kind words with her, and we appreciate your trust in our team!Review fromDIANNE H
Date: 10/22/2024
**** ********* called to let me know he was on the way and what time he would be here. He was very neat and polite. He told me what he was going to do and asked if I had any questions. He told me to except some ant activity. But in 7-10 days it will go down. I greatly appreciated Mr. **********Go-Forth Pest Control
Date: 11/11/2024
Thank you for your kind words about ****! We're glad he provided clear communication, professional service, and helpful guidance about what to expect. We appreciate you taking the time to share your experience.Review fromVictoria R
Date: 10/21/2024
I contacted this company because I had an ACTIVE wasp nest on my back patio. They like to quote "per their contract" they are to do an inspection of the property to find the nest and destroy it. They came out the first time sprayed where I told them I saw them in the vicinity. I called back a few days later because they were still swarming around my patio where my dogs come in and out, showed the technician where they were coming from and he sprayed on top of the table and chairs, never looked under the table or investigated anything, said to call if I still see them in a few weeks. A few days go by, and it still looks as if nothing is done and way more activity. I had to take it upon myself to "investigate" where the nest was which was under the table, as I suspected. I called, and of course this business is only Monday thru Friday. I had to spray the nest myself which I informed the company that I have video of me killing the active nest that they "sprayed" for. After calling the company to cancel the service since they were not available when I needed them and did not take care of the issue, they charged me $95 to cancel my plan. I was hung up on 2 times, one by a *** and ******** the manager who said no one was above her at that location but CCO and there was no way to get in touch with them. Their contract states per their policy I have to be charged. I said per your policy your technicians did not carry out their responsibility to investigate where the nest was, they just sprayed and left in under 5 mins. Horrible customer service and they must be spraying water no chemicals. Very bad business especially hanging up on customers who are voicing their concerns, not even being disrespectful just stating the facts. ******** has a very nasty attitude and should NOT be dealing with the public. Very rude and has no manners. They need someone better to at least ***resent management. There needs to be a no star option.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.