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Business Profile

Computer Dealers

Coretek

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Dealers.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Amy D

    Date: 08/21/2023

    After reading and researching I chose to purchase a refurbished Mac laptop from this seller. I returned the item several days later after choosing to go another route. Never used the item. Simply opened it to confirm it was in the box, inspected it and ensured no damage was done. Resealed and sent back. Contact was made after not hearing any follow up regarding the item being received and my refund being processed. While communication was relatively prompt, it was sketchy. First they referenced a phone and cited warranty issues. (It was a computer not a phone). I responded back correcting them on the item in question. They responded back with essentially the same message, claiming damage and stating that due to it not being under warranty they could not replace the item. I was not requesting a replacement, so I again responded with the correct information. They only responded by sending me pictures of a computer that was damaged. I responded with my own pictures and again questioned the validity of this claim and again stated the item had not been returned to me as they have continued to claim. I cannot seem to resolve this issue with this company and it is frustrating because I cannot seem to make sense of their messages.

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