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Business Profile

Consignment Services

Now & Then Classic Consignments of Clayton, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Consignment Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/19/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    From 8/21 to 8/22 many items were submitted for consignment. Payment for items sold was to be made each month. Over the year only four monthly checks were received. In August 2022 the business closed. Owner ******* ****** had been unwilling to reconcile our lists of items to account for those unpaid or never displayed in the store or otherwise unaccounted for. Up to that point our owner/client relationship had been excellent. Bookkeeping had been wholly inadequate and we were told a buyout settlement would be forthcoming. Ms ****** is frequently unwell and required our patience. At present our
    communication has ceased due to Ms ******’s failure to respond. We have suggest we would accept her fair and reasonable settlement amount.

Now & Then Classic Consignments of Clayton, LLC is NOT a BBB Accredited Business.

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