Reviews

Review Details

• Review fromLG G

  Date: 11/18/2023

  CPM appears reputable for homeowners, but for renters, it presents an entirely different experience. From the outset of my interactions with *****, professionalism was notably lacking. This deficiency extended beyond her demeanor to encompass issues in overall communication proficiency. Moreover, the constant stream of text messages further compounded the impression of a lack of attention to detail. It remains unclear whether this is a consistent communication style for her, but it was personally unacceptable. Furthermore, CPM employs a subpar third party for credit score reporting. The issue lies in their reporting of a credit score range rather than an exact score, a practice that lacks logical coherence. Determining an individual's credit range raises questions about its scale is it 50 points, 100 points, or something else entirely? This discrepancy became apparent when applying for a property listed on their website. Upon receiving a denial, I queried the reason,. Subsequently, when inquiring about the entity responsible for running the reports, her response, delivered via text, was stoic and ****, providing only the Transunion website. This lack of professionalism continued when I applied for another property, encountering a similar outcome. Although the property owner expressed a willingness to proceed, they insisted on a two-month deposit, a condition I had disagreed with upfront. Through a series of questions, it became apparent that the error lay with the reporting company employed by CPM, explaining the initial denial from the first property. I Expressed my concern and provided evidence of the correct score,and NOT ONCE did she provide an apology.. This lack of acknowledgment further underscored her unprofessional conduct. Consequently, I opted out of conducting business with her, a decision I am happy with. I have since signed with another homeowner and am set to move in