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Business Profile

Laboratory Testing

ThrivePoint Medical Laboratories LLC

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for ThrivePoint Medical Laboratories LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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ThrivePoint Medical Laboratories LLC has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Anna H

      Date: 02/28/2023

      Would not accept insurance, doesnt have a correct phone number to pay bill, sent me to collections

    • Toiya W.

      Date: 08/26/2022

      Same experience as **** below but my son has dual insurance and only one was billed. I could only add one when scheduling. Received a bill from the free test for $90 after insurance, that said it would go to collections after due date if not paid.I have called at least 10 times to both numbers, and left multiple messages, with no return call, even though they promise to return the call in 24 hours. Also emailed with no response. No one has even acknowledged my attempts. Im simply trying to give them his other insurance info to pick up the copay. Great service at lab, but the office/billing department customer service is horrible. And if it is sent to collections with all my recorded attempts to contact them, I would change that description to unethical and criminal.

      Toiya W.

      Date: 08/31/2022

      Someone finally called me back and got my info to rebill. They are moving or something so she said it was frustrating to not be able to access her computer etc. She also assured me it would not go to collections since they have the info for both insurances now. I will update this post or remove it when things are resolved. It was frustrating for me to reach out so many times, with no response for a couple weeks, and then look online and see others had the same experience. Hopefully, all will be well.

    ThrivePoint Medical Laboratories LLC is NOT a BBB Accredited Business.

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