Reviews

This profile includes reviews for Take 5 Car Wash's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Take 5 Car Wash has 244 locations, listed below.

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  Take 5 Car Wash

  440 S Church St Ste 700 Charlotte, NC 28202

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  Take 5 Car Wash

  4023 Coliseum Crossing Dr Charlotte, NC 28205-7490

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  Take 5 Car Wash

  2920 Derita Rd Concord, NC 28027-3665

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  Take 5 Car Wash

  1307 W Roosevelt Blvd Monroe, NC 28110-2821

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  Take 5 Car Wash

  2200 Polaris Pkwy Columbus, OH 43240-2021

Review Details

• Review fromDterrell K

  Date: 05/02/2025

  I have multiple vehicles I pay for every month and for 1-2 weeks each month my access is denied because it claims I have used it too many times. It was okay the first 3 months this happened but it is starting to get ridiculous. Please correct this error, it is super inconvenient when there is a long line of vehicles waiting to enter the car wash.

• Review fromSheryl M

  Date: 04/18/2025

  FALSE REPRESENTATION - Went to the Take 5 car wash in ******************* in January 2025. I was told of a "special" where if you purchased a car wash you could get "free" car washes for a full month. I agreed because it was "free". I noticed in March they charged my cr. card $16.00. Looked back and my card had also been charged $16.00 in February. I contacted my credit card company to file a dispute. Just received my April credit card billing and again I am being charged $16.00. I was finally able to reach their corporate office customer service. They are supposed to be cancelling my "subscription" but couldn't guarantee that I would be reimbursed for the charges they put on my card. Couldn't get a cancellation number from them. Was told to wait to hear back from them in an email. I guess I will see if they respond. I am going to contact my credit card again.

• Review fromDanita D

  Date: 04/01/2025

  My issue looks familiar with others. My credit card had an unauthorized charge from them. I only go there occasionally and never signed up for the membership. Had to contact my cc company to file a dispute. They said my card was on file with them which I did not authorize. I did contact ***** to remove my cc information but have not heard back. Be sure to check your cc for unauthorized charges from them.

• Review fromAlisha W

  Date: 03/26/2025

  UNHAPPY CUSTOMER!Take 5 Carwash ********************************************************************. One lane is always down, causing long waits. Processing new memberships takes ***** minutes, further delaying the line into the street!2. Monthly members get frustrated waiting due to slow service and new member sign-ups.3. Frequent accidents occur inside the wash due to cars being too close, and mechanical errors shutting down operations for hours.4. Soap is often left on my vehicle. 5. Attendant error or mechanical error led to a near-accident, and a manager promised a review, but I never received a follow-up. (They push the cars too close together) 6. No way to contact the location or corporateonly an automated message.7. No response regarding vehicle damage caused by faulty equipment.8. Vacuums and air sprayers are often unreliable.9. Car wash knocks side mirrors back consistently.10. Microfiber rags are always damp and ineffective for drying.11. Nice employees who seem to be trying their best with little control over the issues constantly coming up. This business needs serious improvements! With the money they collect, it should be an asset to the neighborhood, not a constant frustration!

• Review fromRyan K

  Date: 03/26/2025

  Went for 1 car wash only. Associate signed me up for monthly membership without my knowledge or consent.

• Review fromMalia E

  Date: 03/13/2025

  Fraudulent business! We went for a car wash a few months ago and always select the $11 option. An attendant told me that option was not available, so I selected $17. This signed us up for monthly charges, and we had no idea. How does it make sense that only the more expensive option was available? Distracted mom here obviously.

• Review fromNancy C

  Date: 03/07/2025

  If you go to Take 5 Car Wash, DO NOT give them your credit card or debit card. They sign you up for a membership and it is impossible to cancel. I now see why they do not have a customer service phone number; they would be inundated with calls. When I broached the manager about being charged and unable to cancel a membership that I didn't know I had, he informed me that they have had many complaints. Buyer be ware. I had to go to the bank to cancel my card as there was no other alternative.

• Review fromGregory C

  Date: 03/07/2025

  This company did not inform me that i signing up for a monthly subscription, did not provide me with the appropriate information to cancel my subscription, and when I talked with the manager, he said he would cancel the subscription - which he did not do. Three months later, i was given the link for the online form to cancel the subscription.

• Review fromKiley P

  Date: 03/01/2025

  We were told car wash club would NOT be a reoccurring payment, so thought it was a one month thing. We were scammed. Apparently company teaches their employees to **** also. To cancel, they require you to register online all of your information and go through many steps. Their so called customer service number is a recording that directs you back to same website to cancel. People that gave all their info and jumped through the hoops to cancel, said company kept charging their card. Ridiculous. I had to handle it through my credit card company. No wonder the same car wash keeps changing names and multiplying. They are stealing money.

• Review fromMichael B

  Date: 02/16/2025

  Never signed up for a membership or gave permission to charge my card. They continue to charge me monthly. After trying to correct this with customer service for 2 months to get this resolved they still charge my card? This practice cannot be legal?