Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Transportation

Sherpa Auto Transport

Reviews

Customer Review Ratings

4.92/5 stars

Average of 729 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRobert B

    Date: 05/08/2025

    Sherpa was extremely professional and made the experience go very smoothly. They kept me well informed and were easy to work with. I have used other shippers in the past and had some not so pleasant experiences. With Sherpa, I was never stressed or uniformed. The driver also made for a pleasant experience. He kept in contact with me from start to finish. I highly recommend Sherpa and I will be using them for my future transports.
  • Review fromLisa M

    Date: 05/07/2025

    We have used Sherpa and their drivers multiple times now and we don't even compare other companies anymore. We just call Sherpa! The price is always fair; the care of our vehicles is always top-notch; and the drivers are always highly capable and competent. They're also very friendly and their communication has been spot on each time.
  • Review fromAnn D

    Date: 05/07/2025

    We contracted Sherpas to have our auto transported from ********* to southern *******. All went well with getting the vehicle down to ******* and it arrived in 3 days, as per our request. The return trip for the vehicle was disappointing. It took 17 to get our car transported from ******* to *********. We had contacted them well before the date that we wanted it picked up. At first, no one even knew when they might be able to arrange the transport. Normally, according to their marketing information, there is a five-day window for pickup. This time periodof 17 days is well beyond their advertising claims. After we received our vehicle back, I tried calling, but only got an recording stating to contact them by e-mail for a faster response. I never received an answer to my e-mail to discuss this situation. So, if you are considering using this company, please be careful regarding your selection.
  • Review fromJuan R

    Date: 05/06/2025

    Great service and great communication. First time using this service and very happy.
  • Review fromAsia J

    Date: 05/02/2025

    Had an amazing experience with Sherpa. Both Sherpa and my carrier were very communicative and my shipment experience was a smooth process. Shipped my car from DE to ********** so was a bit nervous but all went well.
  • Review fromLeslie D

    Date: 04/29/2025

    Everything went very smoothly and professional. This is the third time I've shipped a car with this company and it's always gone very well. I highly recommend them. Fair pricing, knowledgeable customer service **** and dependable drivers, and they kept me in the loop throughout the entire process. Thanks for making the process so easy.
  • Review fromJane R

    Date: 04/28/2025

    Daniylo, the carrier, was the best. Very professional and efficient. We have shipped through Sherpa four times with nothing but excellent service. Thank you.
  • Review fromVibeCloud R

    Date: 04/25/2025

    This was my first time having to research a company to ship a vehicle. SO glad I used this company. They are the only ones that explained how the entire process worked and why other companies quote low prices but then upcharge after booking with them. Outstanding customer service. Will use again if we need to ship another vehicle.
  • Review fromMarty R

    Date: 04/24/2025

    Pick up was expert and professional, delivery was prompt and careful. Truck and driver were assigned within days of initial contact.
  • Review fromCharles M

    Date: 04/16/2025

    We are very satisfied with the services. We rate the service at 5

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.