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Business Profile

Moving Companies

Brazos Raleigh Movers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

Reviews

This profile includes reviews for Brazos Raleigh Movers's headquarters and its corporate-owned locations. To view all corporate locations, see

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Brazos Raleigh Movers has 2 locations, listed below.

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    • Brazos Raleigh Movers

      5520 Caterpillar Drive Apex, NC 27539

    • Brazos Raleigh Movers

      5512 Caterpillar Dr STE 201 Apex, NC 27539-6205

    Customer Review Ratings

    1

    Average of 3 Customer Reviews

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    Review Details

    • Tanya D

      Date: 05/30/2024

      Very poor service, they damaged my furniture and I called right away and the person i spoke to asked me to send them pictures and they never responded after that. I would not recommend this company for anything.

    • Susan G

      Date: 01/15/2024

      Brazos Movers moved me on Oct 28 2023. Their movers damaged most of my furniture. The gentlemen who loaded/unloaded the furniture acknowledged responsibility and described/wrote the damages on the paperwork. (I was present for entire move and literally saw them damaging the items as it was happening.) The gentlemen indicated that I would receive a call to address the damages within 2-3 days. No one called me so I started calling them myself, seeking some sort of compensation. I was repeatedly unable to get a person to answer so left many messages. Sometimes I was able to get someone to answer but not a responsible person so asked to leave message for appropriate person to call back. I did send them about photos per their request. No resolution, called every 2-3 days....eventually I was told that per the contract, Brazos had the right to pick up my furniture & repair it.....(I was horrified to think of this company taking all my furniture at this point because could not imagine how long it would be before I would ever see it again (plus I need my furniture), also no confidence in the quality of the repair.....!) Upon reviewing the contract myself, however I saw that they did NOT have the right to take my furniture for repair as the included insurance I was eligible for (per the contract) was the equivalent of $.60 per pound. When I brought this to their attention (again many calls before able to catch someone to actually answer phone call - so time has been passing between actually two way communication), I was told that I would need to research all of my furniture, locate the manufacturer, make and model and determine the weight of each item myself. This was not acceptable to me because I has already spent MANY hours of my time just calling them/leaving messages, sending pictures and some of my items are antiques...Eventually they agreed to have a representative come out to estimate the weight. Was promised resolution in a few days. That was weeks ago.

    • Mark V.

      Date: 07/14/2022

      Company damaged rental property I moved to with 12ft scratch to floor. Also damaged some household items. Was told by movers and General Manager it would be fixed. I have the conversation recorded. They were supposed to stop by and never did and now they are not returning my phone calls. Extremely unprofessional and hopefully I don’t have to go to court to resolve.

      Brazos Raleigh Movers

      Date: 07/15/2022

      I sent *** a message about this and he said that he and Mr **** talked yesterday and that when *** gets back from a family emergency that he will be going to personally fix the damages.

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