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Business Profile

Auto Services

Gateway Tire and Service

This business is NOT BBB Accredited.

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1

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Review Details

  • James T

    Date: 04/27/2023

    I am writing to report my experience with Gateway Tire in Starkville, MS. Today, I received racism from this establishment, which is the third time I have experienced such treatment. As a black man, I have noticed that blacks are treated horribly at this location. Furthermore, I would like to bring to your attention the fact that Gateway Tire in Starkville, MS, does not offer competitive prices to their black customers. In fact, I was recently charged an upcharge for a tire, which I later found out was available for half the price at another Gateway Tire location. To make matters worse, Mr. *****, the manager, was extremely rude and unhelpful when I asked him to fix a lug that was broken off my truck. He refused to take responsibility for the damage and did not offer any assistance in resolving the issue. It is disheartening to see a business treat its customers with such disrespect and lack of professionalism. As a consumer, I expect to be treated with fairness and integrity, regardless of my race or gender. I hope that you will take appropriate action to investigate this matter and ensure that Gateway Tire in Starkville, MS, upholds the highest standards of customer service. Thank you for your attention to this matter. Sincerely, [Your Name]

Gateway Tire and Service is NOT a BBB Accredited Business.

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