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Business Profile

Automated Teller Machines

Triton

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Automated Teller Machines.

Reviews

Customer Review Ratings

2

Average of 1 Customer Review

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Review Details

  • Gary L

    Date: 03/24/2023

    Had substantial amount of money on ebt card. Both receipts from atm stated decline with 0.00 ledger balance. Call the triton nuber on atm machine the representative
    was very rude. He kept cutting me off when try to explain myself. Stated that i was confused o. What he was stating about thier policies. He stated he was the owner of the company and then i asked for an name. He wouldnt give one. The representative for triton stated that my ebt card was flagged unlawful.

    Triton

    Date: 03/30/2023

    Hello ****. Thank you for bringing this to our attention. Triton Systems is only the manufacturer of our ATMs. We sell them through a network of distributors who either own and place the ATMs at locations, or they sell them to the merchant location. We do not get involved with the routing of transactions, nor do we profit on any revenue associated with the ATM transactions. The number that was listed on the ATM was likly that of the ATM owner (not Triton as we do not list our number on the ATMs). The ATMs also cannot read balances associated with a card. We only route the transactions to the approving bank or credit union supporting the EBT card. If we display a $0.00 balance, or insufficient funds, that is because the issuing entity returned that message to the ATM to display (along with and approval / decline to dispense). Our ATMs have no way to flag a card as unlawful, or any other condition. our ATMs only perform the function that is received back from the card issuing entitiy. If you have a copy of a receipt showing the declined transaction, we may be able to trace it back to the owner of the terminal so we can reach out to them as well. A copy of the receipt can be sent to *************************.
    Kind regards,
    ***** ********

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