Reviews

This profile includes reviews for Tower Loan's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Tower Loan has 214 locations, listed below.

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  Tower Loan

  PO Box 320001 Flowood, MS 39232-0001

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  Tower Loan

  P O Box 838 Many, LA 71449-0838

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  Tower Loan

  629 Norht Main Street Homer, LA 71040

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  Tower Loan

  4416 Johnston Street Suite 7A Lafayette, LA 70503

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  Tower Loan

  504 Olinde Street New Roads, LA 70760

Review Details

• Review fromJamie S

  Date: 05/12/2025

  They are guilty of deceitful business practices do not have anything to do with this company..

  Tower Loan

  Date: 05/13/2025

  I have reviewed the records associated with this account. It appears the customer is upset ********************** would not accept an offer to "settle" the account in full. This loan was originated in compliance with Missouri and Federal lending law and has been serviced in accordance with the term and conditions agreed to when the promissory note was signed.

• Review fromMichele S

  Date: 05/08/2025

  This place is horrible. I borrowed from them and then covid hit. They refused to work with me on payment options. They are *** garnishing my paycheck. They have collected 3xs what I borrowed. They are a scam.

  Tower Loan

  Date: 05/12/2025

  My review of the account in question does not reveal any wrong-doing by Tower. If an account is referred to a collection attorney, there are additional fees that are incurred as allowed by the loan note and or judgment rendered.

• Review fromB. A.

  Date: 05/06/2025

  I been receiving these checks often i just throw them out the interest rate is ridiculous i seen all these reviews and most say they come knock on your door , that wouldn't be healthy on their part especially on my owned property, i don't trust companies that just send a check in the mail saying if you cash it we own you ill ;pass on them I appreciate the reviews sorry to hear about your issues with this company. And if you respond Tower loans be advised im not obligated to you and never will be shame on you for trapping people having a hard time.

  Tower Loan

  Date: 05/12/2025

  Tower provides the required statutory language in order for individuals to remove themselves for receiving firm offers of credit in its mailings. It would be my recommendation Mr. ****** simply follow this process to avoid receiving future firm offers of credit.

  B. A.

  Date: 05/14/2025

  I see your response just seems to be a rebuttal just follow directions,ive never applied to Tower loans i shouldn't have to follow any directions in fact now that your aware of my not you declining me but vise versa please just remove me from your ***** contract checks . With all do respect to your company im just not interested....

• Review fromCarolyn C.

  Date: 04/14/2025

  I was harassed when I was in the hospital with an aneurysm. Then I finally got call to make arrangements they told me owed $997 then they file a garnishment for ********. They are scammers. I did not need the stress.

  Tower Loan

  Date: 04/28/2025

  Thank you for the information. Tower will handle the matter directly with its customer.

• Review fromJeremy p

  Date: 04/09/2025

  Someone gave this company my name as a reference and now they badger me every day. I have never done business with this company, and I never will. If anyone knows how to get these monsters to leave me alone, any help would be greatly appreciated.

  Tower Loan

  Date: 04/10/2025

  Mr. ******** our policy is to remove a reference when advised they no longer wish to be contacted. I recommend either answering the call and telling the associate you would like your name removed.

• Review fromAngela F

  Date: 04/06/2025

  Was harassed by the manager to the 10th power ..Now asking for a lawyer...

• Review fromSamantha M

  Date: 03/10/2025

  The manager ***** was extremely unprofessional to her staff belittling them in front of customers when a private conversation should have been held in an office behind a closed door. ***** also made statements about another customer in front of other potential customers that borderline discrimination and profiling which is highly inappropriate and illegal. When the customer explained their employers policy on how they couldnt email outside of their corporation and would need to obtain the documents needed and will come back, the manager ***** spoke about the customers to others in front of other customers in a rude fashion.

  Tower Loan

  Date: 03/11/2025

  The complainant is not a customer. The issue in question was handled properly and there was no wrong-doing whatsoever by Tower. It seems the complainant is simply disappointed by Tower's credit decision.

• Review fromSammy R

  Date: 01/03/2025

  Not behind on my loan they are coming to my home, harassing calls 10 times a day. Harras other members of my family by calling multiple times a day . . **************** ***** I calked to pay a payment 2 days late harrasment again . Caused me out after harrasment all day hangs up on me twice would not take my payment. Finally took my payment and started yelling at me playing the victim after they upset me . Hung up again did not verify it it took my payment . Women said she wasn't apologizing for nothing . The place has tons of complaints and still nothing gets done . Expect me sueing soon for harrasment at ur house . They will harrase u than call to be nice to give more money . Obviously they don't need the payment that bad .

  Tower Loan

  Date: 03/11/2025

  In general, when an account becomes past due and there are not approved payment arrangements in place, Tower will attempt to contact a customer using their primary number number. If calls to that number are not returned and the account continues to be past due, then Tower may attempt other methods of contact. It is my experience that the majority of payment issue are resolved when the customer is proactive and contacts ********************** to discuss their individual situation.

• Review fromAndreww F

  Date: 11/26/2024

  Im writing this stating that when asking to speak the *******, it seemed his ******* was in the same office buildingthe first ******* I spoke to cussed at me and spoke of legal action right out the doorI spoke to the second *******..who just as cocky..told him about the first guys actions..acted as though it was nothin..we came up with a payment arrangement..but upon terminating the call I asked to speak with his *******..because I wanted to inform someone else of his misactions..and he told me no,, absolutely not..I cant get anywherethis is highly unprofessional..I told him if the first ******* ever called me again I would file harassment..still not being able to speak with a higher up is ridiculous

  Tower Loan

  Date: 11/27/2024

  Mr. ***** spoke with Tower's Area Supervisor at approximately 3pm yesterday. An Area Supervisor at Tower has operational jurisdiction over all of their branches. It appears Mr. ***** was not satisfied with our Area Supervisor's decisions regarding his account, which are final. My review concludes there was no inappropriate actions by Tower.

  Andreww F

  Date: 11/30/2024

  I also spoke with the area supervisor and asked him to speak with his supervisor about the actions of the original manner as it is my right..you refused to give me information

• Review fromAngela C

  Date: 11/15/2024

  They are great when you are great but if you miss a payment they are like stalkers and aren't afraid to show up at your door and harass your kids. They aren't afraid to call you repeatedly at work even if you request they don't. They aren't afraid to call your family members or call you 15 times in a row repeatedly until you answer. Is this even legal? I think they should pay me for the stress.

  Tower Loan

  Date: 11/18/2024

  Tower policy is to attempt to work with any customer that is experiencing temporary difficulties. ********* in this process is an active two-way line of communication. In this case, my review reveals that only Tower is attempting to resolve the issue.