Home Warranty Plans
Superior Home ProtectionComplaints
Current Alerts For This Business
Better Business Bureau is advising consumers to use caution when considering doing business with Superior Home Protection. BBB has received a pattern of consumer complaints that primarily allege consumers received unsolicited phone calls; consumers were told their home warranty is expired or may be expiring and poor customer service.
On December 5, 2024 BBB sent a letter to Superior Home Protection. On December 16, 2024 the company responded to that letter. The company has stated that they have experienced significant growth in customer size and has implemented improved customer service techniques, as well as revisiting their marketing campaigns.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.