Deck Builder
Tri County Fence and DeckAbout
Important information
- Advertising Review:
In June 2022, Better Business Bureau questioned Tri County Fence and Deck's Facebook page, https://www.facebook.com/tricountyfence, which stated, “100% GUARANTEE”.
Regarding the term, “guarantee”, Better Business Bureau’s Code of Advertising standards states, “(1) Advertisers should only use ‘satisfaction guarantee,’ ‘money back guarantee,’ ‘free trial offer,’ or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer’s request. (2) When ‘satisfaction guarantee’ or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.”
BBB requested the business substantiate, modify, or discontinue the claim made on its Facebook page. The company did not respond to BBB’s request.
- Pending Government Action:Government Action: BBB reports on known government actions involving business’ marketplace conduct:St. Charles County Vs Craig Sutton
Craig J. Sutton, owner of Tri County Fence and Deck, was charged
with 22 felony counts in April 2023 in St. Charles County. Charges
include stealing, deceptive business practice, and financial
exploitation of the elderly.The case is pending.
About This Business
Years in Business: 19
Products and Services
Business Details
- BBB File Opened:
- 8/30/2006
- Business Started:
- 11/1/2005
- Business Started Locally:
- 11/1/2005
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management:
- Craig Sutton, Owner
Additional Contact Information
- Customer Contacts
- Craig Sutton, Owner
- Fax numbers
- Primary Fax: (636) 327-4031
Additional Information
- Payment methods
- Mastercard-VISA
- Refund and Exchange Policy
- None.
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