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Business Profile

Windows

Window World of Springfield
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Window World of Springfield's headquarters and its corporate-owned locations. To view all corporate locations, see

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Window World of Springfield has 2 locations, listed below.

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    Customer Review Ratings

    3

    Average of 2 Customer Reviews

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    Review Details

    • Bob L

      Date: 07/13/2023

      They did what they said they would do the windows look great

    • David O

      Date: 01/02/2023

      Ordered 26 windows in March 2021. Twenty-three of the windows were installed in December of 2021. Most of these were not installed/manufactured correctly. The windows were very hard to open, and the weather strip kept sliding out of position. The final 3 windows were installed in August of 2022 (17 months after they were ordered). The second installer (*****) told me the reason the windows couldn't be opened was that the first installer didn't install the windows correctly. So, fast forward to December 6, 2022, when I met with *****, one of the owners from Omaha, NE. Thought I was really getting somewhere. He inspected the windows and acknowledged the deficiencies. Before he left, he said he would get back to me that afternoon with an offer of compensation for one of the windows that was damaged prior to installation. Still waiting to hear from him. I guess he lost my phone number and email. I'm sure he'll find it when it comes time to send a bill. Overall, my experience with Window World of Springfield, MO has been less than acceptable. Their communication is poor, and they don't follow through with their promises. During a recent winter storm, I was amazed at the volume of air that was blowing through the windows. I sent videos of the issues to the company but got no response. Unfortunately, I've become accustomed to "no response". I would advise everyone to be cautious when dealing with Window World. Their product is questionable, installation is iffy, and customer service is non-existent.

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