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Business Profile

Mobile Phone Service

I Am Wireless

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mobile Phone Service.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromTiffany H

    Date: 06/12/2024

    DO NOT DO BUSINESS HERE. This place is a scam. We took my husbands phone here to get repaired after it stopped working after a float trip. White blinking screen. Phone came back fixed over $300 later. Within an hour of having the phone black/purple lines came across the screen. Took it back and they said we physically damaged the phone. The phone wasnt dropped. They said putting a case on it could have caused itwho would ever agree with that?! We were told the owner needed to look at it to see what would be done next. No call, we called Wednesday and were told they were waiting on the screen to arrive to repair and told us we would be paying half the normal cost to repair it.absolutely not. They just assumed we would fix it and shell out more money for an issue we didnt cause. The ****** reviews are good but the Yelp reviews are a different story. The same thing has been done to numerous other people. Long story short we still have a broken phone and now have to dispute the charge to get our money back.
  • Review fromSherry D

    Date: 10/21/2023

    I got my broken screen fixed here and after the fact, my cell didn't work properly. They exchanged my cell phone for one of theirs which doesn't work correctly either.They sold me a screen protector, $72.99, to put on my original cell, which I did. They said to put the same code onto my exchanged cell, however a person cannot put same code because it takes snapshot of information from your cell phone.The most notable, is the front camera is blurry. Also the * pen does not work. Face/Finger recognition does not work, and the back mic.When telling them my cell was still not working right, they blocked me on ******** and said they could not help me anymore.I sent an email thru the proper channels for resolution however it's the same person that helped me and got nowhere.I'm out $362.13 and cell is still not working correctly.

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