Reviews

Review Details

• Review fromEllen P

  Date: 02/05/2024

  I have been a vendor with Gigsalad since 2018. In that time I have been treated fairly with prompt responses to my questions or need for help. I trust them to facilitate the booking process and payment collection. The cost is more than fair for a small business and they provide the tools to link with my other promotional outlets. I recently moved across the country and they updated my information and within two days I was getting new leads in my new city.The follow up emails, reminders and support give me the feeling that they care about my business. I have worked with other companies similar to Gigsalad with less positive results where the monthly cost far exceeds the income I could produce.Thank you Gigsalad for making it possible for me to keep doing something I love.*****

• Review fromScott W

  Date: 07/17/2023

  I would stay far away from this service, they allow performers to just say it was completed when they dont even show up nor provide any follow up. Tried getting a refund but they said Nope, the performer said they showed up so they get paid. Youd think they would question someone with hardly any history and only one review but apparently they do. Only way to get a refund is a charge back. STAY AWAY

  GigSalad LLC

  Date: 07/19/2023

  Hi *****, we wanted to take the opportunity to correct the misinformation you've shared here. The singing telegram you booked tried to complete the performance for your child. However, the adult guardian at the address was not comfortable with your attempt to contact the child via a singing telegram and dismissed the vendor. Since the vendor made every effort to complete the booking, we were obligated to release their payment. The recipient of a singing telegram cannot be forced into accepting the service, and that's no fault of the vendor or GigSalad. Thank you.

• Review fromRichard B

  Date: 11/04/2022

  Gig salad advertise itself as a lead Generation site for various entertainers across the country. As an entertainer, I signed up with them so I could recieve clients information(which I pay a Quarterly fee for) to contact them and try to book shows. What they don't tell you is, that you are Actually treated as if you were a talent, at at a booking agency. They control the money flow they Collect the money and they disperse the money, In their own time manner.They issue agreements and contracts with the clients that you've never read, and will not release your money until you have agreed to their agreement. They guarantee a full refund regardless of the situation, if the client cancels, once again as a member, I have no say so. I am given no contact information, even when the client agrees to book. I am not allowed to talk to any of the clients until after the booking process. Now they will tell you, I have taken advantage of their free membership for the last few years as few years. I will just let you know now, I have never booked a show with them until now and I have also paid numerous times for their leads. When you sign up it It is not indicated that they will take control as an agent would not not as a Lead generating site! I pay for leads not an agent, not a accountant and certainly not a HR department

  GigSalad LLC

  Date: 07/19/2023

  Hi ****, we wanted to clarify a few things. GigSalad does not act as an agency - we are a third-party payment processor. When you sent your potential client a quote, you were giving them an opportunity to book you and pay your fee in full. Your client booked you, so we collected payment from them and were ready to disperse your requested deposit. Instead, you scolded your client for booking you with GigSalad and told them you refused to fulfill the booking. Keep in mind, every action you took, from setting a cancellation policy to sending a bookable quote, was handled by you. GigSalad simply collected the funds on your behalf. After a few heated interactions with our customer service team, you requested to be removed from our platform, and we complied.