Reviews

This profile includes reviews for GT Tow Service's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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GT Tow Service has 2 locations, listed below.

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  GT Tow Service

  111 James St Smithville, MO 64089-8479

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  GT Tow Service

  125 N US Highway 169 Smithville, MO 64089-8476

Review Details

• Review fromMischelle R

  Date: 03/18/2024

  I was involved in a wreck on 01/12/24. I was like 0 degrees outside. They were helpful- cut me out of my seat belt and provided a couple of bandages. But then when he asked where I lived - I said Belton and he said they have a lot in grandview. So I assumed - he towed it to grandview. WRONG!!!! THEY TOWED IT TO SMITHVILLE!!!! 50+ MILES AWAY!! WHY??? So they could collect the EXTRA miles....And $85 a day - storage!!! Then the claimed - I had to be there in person to sign out my car so State farm could take control of it!! But I signe it in the wrong space and scratched it out - nand the lady said ohh- no big deal. But _ I HAD TO DRIVE AN EXTRA 50 MILES just to scribble scratch my signature. SO IT IS A BIG DEAL FOR ME!!!! WHAT A BUNCH OF SCAMMERS!!! DO NOT USE THIS COMPANY111

• Review fromcheryl b

  Date: 05/15/2023

  No stars, my daughter **** Pack was in an accident on Saturday. The tow driver said on Monday we could come get some things out of it. Called today and the * that answered the phone was very rude telling ** that we need to file a claim in order to get her things out of the car. I asked why did we need to do that just to get her things out of the car. I asked for a corporate number she answered with a smart a** mouth that we dont have a corporate office. I proceeded to ask for someone else, who was very polite and knowledgeable. And explained the reasoning, I told her that the First **** needed to go through training again if shes going to be in customer **********************. *ut this company is a scam, sounds like they hold cars just for money. I advise never to use them, just my personal opinion.

• Review fromLeann B

  Date: 10/14/2022

  I was in an accident, and because I did not have the $285 that was requested from me saying my car was towed to their impound lot. Once I actually got to the lot I actually ended up paying $381. And then wanted my card to be brought back into the city that request came at $285.This place is very unprofessional I requested to be alerted before my car would be moved. I received a phone call telling me that the tow truck transmission went out. So I was looking for someone else to tell my car I called back to let them know that this was happening and basically they ignored my request to let me know about my car. I was told that my car was there then I was told that my car was not there basically just to get more money out of me no apology or anything. When you run a business and someone asks you to do something it is professional for you to say yes I can or no I cannot. And when you do not honor and arrangement you apologize not that smart.