Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

MrCool DIY Direct

Reviews

Customer Review Ratings

5/5 stars

Average of 7 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromCarmen T

    Date: 09/17/2024

    Identified the issue and helped us with a warranty claim. Great service, great communication!
  • Review fromCassandra G

    Date: 09/02/2024

    Best of the best! Very thorough, knowledgeable, informative. They helped me choose the best unit for my home and set up was so easy! We couldn't be any happier with our choice! Thank you for your help and we look forward to letting all our friends and family know about you!
  • Review fromJohn R

    Date: 08/22/2024

    I found MrCool DIY Direct through a friend and I ordered a large split AC unit (36k) from them for my 1500 sq ft detached garage. It was less than a week to come in and was delivered on schedule, also MrCool DIY Direct can provide help with installation (which I required) and was fully installed in an afternoon. I would highly recommend MrCool DIY Direct If youre looking for a split AC unit, I would give them a five star rating very professional. So if youre on the fence about getting one, I would definitely recommend contacting them On their website. Youll be happy you did. Mrcooldiydirect.com
  • Review fromCindy R

    Date: 08/21/2024

    Great customer service! **** was extremely knowledgeable and helped me get the perfect set up for my garage. His price quote was the best and we are very happy with the service. He answered all of our questions and was very professional. Thank you MrCool! We recommend him to all of our neighbors and friends!
  • Review fromBryan S

    Date: 08/21/2024

    Outstanding **************** , product and price!!**** answered all my questions in quickly and accurately. Will definitely buy from MR **** DIY again!
  • Review fromCarl B

    Date: 08/21/2024

    Great product and great service!We need a new air air conditioner ASAP and **** took care of us! Two years later and weve had zero problems.Highly recommended
  • Review fromSteve S

    Date: 08/21/2024

    Great place to deal with! Installation was a breeze. Saved me tons of money

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.