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Business Profile

Fence Contractors

Superior Fence and Rail of St. Louis
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BBB Accredited BusinessA-Rated by BBB

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

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Review Details

  • Sarah R

    Date: 08/29/2023

    At first I was very happy with this company, but they do sloppy work and lack in communication. They had assured me my fence was complete on day 2 and had my pay the remaining balance; however, an hour later the crew said they had to leave for another job but would be back the next day. After numerous calls to the company my fence is still not complete and its been over 10 days since they were last at my house. If anyone decides to use this company you better stay on top of the crew or they will leave without finishing the job.

  • Patrcia S

    Date: 08/29/2023

    When I signed my contract in May, I was given a 6 week estimated start date. It has been more than 13 weeks of waiting for my fence which I had to pay half up front ($3500). The lack of communication and poor customer service has been frustrating & disappointing. I also feel I was scammed. I understand things come up and projects go wrong, but honest communication would have gone a lot further than the lack of communication and excuses I received. I would not recommend this company to anyone

  • Eric W

    Date: 07/23/2023

    the company had set a date and a end date, and told me I was another 2 weeks out from the job, I paid in full, I told them I wanted to cancel, and that they where fired. ***** agreed it was on them, but they where keeping 25% of what I had paid them, even though they were in breach of there own contract. I would not recommend this company unless you read the terms of condition! I feel I was scammed

Superior Fence and Rail of St. Louis is BBB Accredited.

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