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Business Profile

Ear Nose and Throat Doctor

Midwest ENT Centre

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ear Nose and Throat Doctor.

Reviews

Customer Review Ratings

2.5/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromDouglas N

    Date: 09/28/2024

    This organization is very cavalier about patient care. When I arrived for my last appointment I was told that I had cancelled the appointment! I had not. Later the office administrator contacted me and admitted that a staff employee had "hit the wrong button" to cancel my properly scheduled appointment. This is one of the worst experiences I've had in my life with a healthcare provider. If they cannot be relied upon to properly safeguard a patient's appointments why should one rely upon them for their health care needs. The flippant attitude of the office administrator when she justified the customer breakdown was: "people make mistakes". Well ********** Administrator I don't want you making "mistakes" with my health care!!

    Midwest ENT Centre

    Date: 10/01/2024

    Since this is a patient comment, do you have a release from the patient to be allowed to discuss his medical reason for an appointment. The reason for his appointment will be discussed to clarify what happened. 

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