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Business Profile

Limo Service

A Perfect Touch Limo and Party Bus

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Limo Service.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromDanielle W

    Date: 10/20/2023

    This review is in response to the lack of empathy, compassion, and flexibility of a bus company who put profit over everything else. The company said they would work with us, but ultimately, we received the same "take it or leave it" attitude for the bus reservation. I am part of the group of parents from ************************* that rented a bus in hopes of attending Oktoberfest in *******. Instead, on Sunday October 15th an armed off duty police officer opened fire at our kids' trick or treat event. Subsequently, none of feel like spending the day away from our children less than a week later. Many of us are not sleeping, eating and are barely functioning. Apparently though, this is not enough for you to let us off the hook for this bus rental. We should just buck up and hop on a bus and go to a crowded area and enjoy ourselves. Who cares if one of us has a panic attack because we're so traumatized from Sunday's events right? Your bottom line matters more. It is clear that there was no empathy for our group. $1500 is more important than our wellbeing.

    A Perfect Touch Limo and Party Bus

    Date: 11/03/2023

    This customer placed this review on 10-20-23, at the time she wrote this review she was not aware that we had fully refunded her card. We Fully refunded her card on 10-20-23 for her rental date of *****.

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