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Business Profile

Heating and Air Conditioning

Astro Heating & Cooling

This business is NOT BBB Accredited.

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1

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  • Richard B

    Date: 08/03/2023

    If you're curious about what Astro stands for it seems to be synonymous with Astronomical Prices. Their pricing is well above the average in the Stl area, sometimes even double or more for certain services and buckle up please, they charge a whopping $9 per ounce for refrigerant, and a typical 25 lbs container costs anywhere between $75 and $200. You don't need to be a math expert to see why their prices seem so outrageous. Their refrigerant is going to cost you 20 times or more typical market rate. Apart from the exorbitant prices, be cautious about their service call billing practices as well. They employ rather creative billing in 30-minute increments, which can quickly add up. I must admit, their billing approach is quite concerning, resembling something close to extortion.During the service, they insist on immediate payment, demanding it at the end of the service itself. If, for some reason, you can't make the payment right then and there, they will not hesitate to call you from their office on the same day, pressuring you to pay with your credit card. This kind of pressure tactics can be unsettling.

Astro Heating & Cooling is NOT a BBB Accredited Business.

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