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Business Profile

Roofing Contractors

Elite Roofing & Siding

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromRobert M

    Date: 02/28/2024

    STAY AWAY! This is a poorly run business and is VERY UNRELIABLE. The new owners are not interested in customer service. I called on January 2nd to request a quote. One of the new owners, *****************, came to our home and reviewed the work to be done. He told me by phone a few days later that he would get with "his guys and get me a quote." After several text messages, more than 7 phone calls that ended with leaving a voicemail, and several calls to the office where I left messages to be called back. Finally, I found them at a local home show....7 weeks later! When I asked why they hadn't followed through, he told me "It's not really what they do!" Yet everything I needed done is listed on their website!!Beware! All of the "things we value" and customer testimonials on their website are from the prior owners. IMO, none of it applies to the current owners. If the way I was treated is how they think they can treat their customers I expect they will be out of business soon.

    Elite Roofing & Siding

    Date: 02/29/2024

    The team here at Elite Roofing and Siding would like to apologize for the slow response on potentially giving you a bid. **************** is very important to us and a main focus in our day-to-day business. Although your current project is not a good fit for Elite Roofing and Siding, we would like to thank you for the opportunity.

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