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Business Profile

Carpet and Rug Cleaners

Stanley Steemer Carpet Cleaners of St. Louis
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

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Review Details

  • Phyllis B

    Date: 08/16/2024

    I had them come out & give me a quote for cleaning my tile ************** cleaning & seal. Got the quote, turned into my trust that was going to pay for this service. No discount or asked if coupon or Sr **** okayed by trust & they had talked to Stanley Steamer I called scheduled the service ****** when the guy came out (Fri afternoon) he tripled the price I was given & said I had to pay as soon as he was finished. (Double charging & listing the great ************** 2xs on his quote.) from a $1000+ to $3500 +) I had verified with Stanley Steamer prior that the products use were pet friendly & told YES. This guy that came out to do the job, said some of the products could make the dogs sick & id have to wait for 2 hrs before I could walk or let my pets on the floor. Needless to say, there was no way I could pay that (being a Sr & on fixed income). My trust company has contacted them with great difficulty. Stanley Steamer refused to honor their 1st quote & the reason they gave said the floor was in the worse when the guy came out which was a lie.

  • Carole T

    Date: 09/29/2022

    I purchased a doormat with a lifetime guarantee several years ago. When I called to have it replaced, which I was told could be done at any time, they refused. The owner is very unprofessional.

  • Kathleen B

    Date: 08/23/2022

    Waste of time and money. Arrived with wrong equipment, left for an hour and returned with equipment they said they had never used before and they didnt know how to use it. Manager was supposed to call but never did. Dont call Stanley Steamer for duct cleaning. Technician told me I had electrical problem. Electrician visit and $150 later it turned out the technicians didnt know how to plug in their own equipment.

Stanley Steemer Carpet Cleaners of St. Louis is BBB Accredited.

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