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Business Profile

Tax Consultant

BTS.Tax

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tax Consultant.

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Review Details

  • Amber C

    Date: 03/24/2025

    I had a poor experience with Bev. I often found her difficult to reach. I would call multiple times before I would receive a call back. On at least one occasion I received mail from the IRS which I forwarded to Bev. It went unanswered.

    Mostly recently I learned my business taxes had been filed incorrectly. Admittedly, I was partially responsible for this error as I had wrong information on my end. Bev took over a week to respond by which time I had already had someone else take care of it. Only when I went into the office in person with my complaint did I receive a call back. Both the person at the front desk and Bev were quite dismissive of my concern. Bev asked at one point 'how long have you been doing taxes' when I expressed difficulty trusting her advice due to my current tax circumstances. Through many calls to the IRS, I learned that my business' taxes were pending with the IRS because they were on the incorrect form. I would think my tax preparer would be aware my returns were not accepted. I also learned that my business taxes were not filed at all for one of the years. When I asked Bev about why they weren't filed I was told she had a medical concern that year and it was a tough year. The only remedy I was offered for any of the concerns was that she would file the amendments. I elected not to do that due to my inability to trust their work.

    I can't honestly recommend her to anyone in good faith.

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