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Business Profile

Pest Control

Critter Control of Kansas City
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • Alicia M

    Date: 06/20/2024

    Terrible staff. They sent someone come out to cover a hole on the side of my house last year and now I can't get anyone to help me with it from there. The one lady told me that I was being snotty just when I was merely questioning whether it was a vent or not and that I'd like to see about getting it covered. I explained I just needed to have someone come out. She then said that she'd have the owner contact me. I called again and a different lady answered saying that the the owner would contact me and then hung up on me. TERRIBLE CUSTOMER SERVICE. I will NEVER recommend this place and make sure to share my experience with EVERYONE that I know and any platform available that I find.
    I haven't had this kind of experience in a very long time from ANY company.

    Critter Control of Kansas City

    Date: 06/21/2024

    Alicia, we thank you for bringing this issue to our attention. After the owner spoke with you, I sincerely hope we were able to set your mind at ease and come up with a plan to get your situation taken care of. We just want you to know that we are here for you and happy to help with any issues you are having. We are sorry your experience didn't match your expectations. It was an uncommon instance and we will do better in the future.

  • Ela W

    Date: 04/26/2024

    Dave and Ryan and Derek were outstanding to work with.

    Critter Control of Kansas City

    Date: 04/30/2024

    Thank you for your kind review! We are glad you were pleased with your service!

Critter Control of Kansas City is BBB Accredited.

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