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Business Profile

Tree Services

Hentges Tree Service

This business is NOT BBB Accredited.

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1

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Review Details

  • Lisa M

    Date: 10/17/2024

    My power company (******) contracted with these people to cut down trees in my yard (to extend power to some new construction). A few weeks ago they sent a crew. They worked in my yard and on down the street , most of the day. When they left and I went outside, I saw that they had cleaned up nothing. There were limbs and branches everywhere: in the street, in my yard, in the ditch about two feet high. It took me seven hours to clean it all up. After that, I reallized they had done significant damage to my rock retaining wall. I have a natural rock retaining wall that extends the entire width of my property in the front of my yard. Its huge and it took me about a month, start to finish, to construct. They knocked down about ****************************** the ditch. The wall was built from the bottom up; if you dislodge a rock, all those further up fall. It wasnt easy to make it and its even more difficult to try and fix it. I called somebody named **** from the tree service. He acted like they had every intention of coming back to clean up. This was no one-off. Check their ****** reviews; they do the same thing everywhere. When I told him about the rock wall he said they would fix it. I said Dont touch it! Its something only I can do. I told him I wanted his people on my property the least amount of time humany possible and then I wanted them gone. The same guys came back and took all the loose rocks in the ditch and just tossed them up, pretty much doubling the amount of time its going to take me to correct their damage. Then these men took two I LOVE METH stickers and put them on the back of my car. Whats that for? So I get pulled over? My neighbor saw them do it. I have contacted Ameren and I will go through the proper complaint channels with them. And I will file a complaint with the Missouri Attorney General. I guess they think this is funny. I do not.

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