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Business Profile

Lawn and Garden

Lawn Systems Inc.

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Kelly M

    Date: 07/17/2023

    Service person came out, did not know what he was doing. Advised me to change out heads that wouldn't even cover the area we needed to irrigate. When I questioned why I would want to do his suggested work, he made no sense at all and advised me, "Well, it's up to you, it's your system". The whole experience was confusing and irritating and left me questioning why a company would have someone like this working for them. Had him change out a broken head and that was it.

  • Brad B.

    Date: 07/25/2022

    Not sure if new management or ownership. Never been treated with so much disrespect from office personnel. I scheduled a system turn on along with a new section we needed to have added. Scheduled this 2 weeks in advance and explained I would need up to 75' foot of a new run with 5-8 heads included. Told them it would be a 3-4 hour job.My landscape company was out waiting on them to complete this job. That my crew already had dug the new trenches as to where everything needed to be laid.They scheduled 1 guy for 1.5 hours and never put anything on his truck. So he turned on the system. And went off on me for not explaining what needed to be done. Didn't know he also replaced our whole backflow unit until our **** came in. I can get a ******* unit for free since my relative is a distributor.Called Lawn Systems and said this had to be completed today as my crew was there waiting on them to complete so they could lay our new sod. Not my fault their project management team isn't capable of taking proper notes and scheduling the right crew.Said they would reduce our **** by $500.Get 2 new bills one only reduced by $200 and a 2nd **** for another $750.Better Business Bureau is being contacted.

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